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CustomerX brings together leaders from Retail, Hospitality, Media, Travel, Finance, and Tech to understand, influence, and unlock the Total Economic Value of the Customer.
CustomerX 2026 is the new event that brings together every sector competing for customer attention, spend, and loyalty.
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Retailers & Brands
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Leisure & Hospitality
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Media & Entertainment
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Software & Technology
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Travel
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Finance
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Consultancies & Agencies
What to Expect
This is a convergence point, not another trade show. We’ve eliminated the shell-scheme exhibition feel to create a high-end, design-led environment that reflects the quality of the brands and delegates attending. CustomerX is built for creativity, connection, and commerce
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The Supernova Stage
Hear from the stars of commerce - the biggest platforms, leading retailers, and pioneering brands. Get unmissable insights, future predictions, and the operational strategies required to transform marketplace, social, and retail media commerce.
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The following companies are examples of the cross-sector brands and innovators we expect to be present, making CustomerX the most influential gathering for a redefined marketplace:
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"RetailX has been my standout event of this conference season. As a multidisciplinary event I could tailor the agenda to step outside my DTC homeland and keep up to date with complimentary channels. Plus a great venue (we all love good catering) to network and meet partners - I love the speed date style meetings with a vibe of discover not sell. This is the event I would recommend to my team!"
CustomerX 2026 takes place at the all-new Olympia London
London Olympia has undergone £1.3 billion transformation that has turned the UK’s most iconic event venue into a global destination for creativity, culture, and commerce.
We chose the new Olympia because a redefining event needs a redefined space. This is not the Olympia of the past, it is a launchpad for the future:
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Exhibit and Sponsor
CustomerX is built around commercial intent. Every meeting, connection, and content moment is engineered to drive business outcomes. Discover how you can get involved today.
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Why Sponsor?
CustomerX is the UK’s new flagship event for leaders shaping the future of customer-centric commerce, bringing together retail, travel, leisure, media, hospitality, and other experience-driven sectors.
As a sponsor, you’ll place your business at the centre of the conversations defining how organisations attract, serve, and retain customers in the new world of commerce. Whether you’re looking to generate high-quality leads, build strategic partnerships, or position your company as a trusted authority, CustomerX gives you the platform to do it.
It’s your chance to engage the leaders driving the new wave of commercial collaboration.
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