CustomerX
Elevating Customer Experience: Connection, Innovation and Excellence
RegisterTitle Sponsors
Building meaningful connections, fostering loyalty, and delivering seamless experiences – today’s retail leaders know that exceptional customer experience is the key to standing out in a competitive marketplace.
CustomerX dives into the heart of what makes customers loyal, engaged, and connected to the brands they love. Through expert panels, followed by peer-led roundtables in a unique think tank format, you’ll gain actionable insights to transform your CX strategy and create unforgettable journeys for your customers.
Unlock the potential of AI and storytelling to deliver real-time, tailored experiences that resonate with customers
Join round table discussions and actively engage in our industry think tank to inform future industry thinking and practice.
Learn From People Who Do What You Do
A problem shared is a problem halved. This is a closed-door event, operating on Chatham House Rules. This is your opportunity to build your network and engage in frank exchange with like-minded leaders in the retail industry. .
Previous Speakers
Previous Sponsors
Who Attends
Primary Attendee Titles
C-Level, Director, VP, Head or Manager of Customer Experience, User Experience, Marketing, Ecommerce, Digital, Growth, Customer Acquisition/Retention
100 Industry Executives
Multichannel Retailers, Brands DTC, Challenger Brands, Marketplaces
Sector Focused
F&B, Fashion, Beauty, Health, Lifestyle, DIY, Homeware & more
Previous Sponsors
I’m really looking forward to attending and speaking at the event! It’s an exciting opportunity to connect with industry peers, share experiences, and learn from each other. Can’t wait to dive into some engaging discussions and see where they take us
I can’t wait to meet fellow leaders to discuss big ideas and shared challenges when it comes to using data
I’m looking forward to connecting, engaging and learning with like-minded folks to discuss the opportunities and challenges we are facing in the industry.
I am excited to help inspire other people in the industry around how to maximise opportunity
A great event, it’s full of different retailers, marketplaces and brands
Looking forward to learning about trends across industries
In what is such an exciting time, I’m looking forward to joining fellow industry enthusiasts in talking over various topics
Very much looking forward to all things marketplaces and wider online retail topics
It is with great anticipation that I look forward to joining alongside esteemed multichannel retail and brand leaders to engage in insightful discussions, share perspectives, and collectively shape the future of the industry.
I am excited to join such a fantastic group of speakers and attendees to share ideas and explore the future of subscription commerce together
It has been a really busy, informative and an engaging gathering
The event has been very relevant, interesting and fun
Everyone was very friendly, engaged and the venue was great
Excited to share our journey and discuss the challenges multichannel retailers face in this subscriptions marketplace
This experience promises to be enlightening and productive. I am excited to share ideas and contribute to our collective growth and success
I think it has been an amazing event, it has been great from a social perspective and networking
Roundtables
ConsumerX takes place over ½ a day (9.30AM-12.30PM), in-person with 1 stream in roundtable format. Attendees of ConsumerX will gain exclusive access to the ConsumerX App.
Awards
Join us as we celebrate the Retail industry’s best technology innovations, retailers and brand campaigns over a seated dinner, drinks and an evening of entertainment.
Exhibition
Shift up a gear and meet the technology and solution partners at the RetailX Spring Festival who are at the forefront of retail, ready to support your next business goals. 1-2-1 meetings available.
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