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SubscriptionX 2024


Bento Tech
May 14th 2024
133 Houndsditch | London

Exploring recurring revenue, growth and customers


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The second edition of the groundbreaking & sell out conference, SubscriptionX is set to continue its exploration of the latest and greatest in digitally-driven DTC subscription models. We’re bringing together experts within the B2C sector of multichannel retailers, brands, and media, to foster a cross- pollination of ideas. Discussing opportunities and challenges from scaling to adapting to changing customer preferences and everything between. With 81% of UK households signed up to at least one subscription service, and with digital media entertainment being the most prominent, the opportunities within this domain are huge. 

Join the subscriptions peer to peer network, an industry with 81% of UK households signed up to at least one subscription service
Hear from Timo Boldt, the Founder of Gousto as he shares how to scale a subscription-first business and offers lessons from his incredible journey
Choose from two tracks to unlock the insights that are most relevant to your business: ‘Acquisition & Retention’ or ‘Growth & Innovation’
Gain unique insights from The Economist, Kin & Kin and Nespresso as they discuss their strategies from transforming customer onboarding to reduce churn and build- long term loyalty
Gain exclusive insights at the RetailX analyst session depicting the Subscriptions Report with case studiesy
Round table format to promote idea exchange and learning

Discover how leading brands are adapting to the economic climate and the innovative strategies they are employing to deliver scalable, sustainable subscription growth. SubscriptionX is part of the Retailx Events Spring Festival – the ultimate gathering of the retail industry’s brightest minds and most influential figures meeting under one roof. Press pause for the day and join us.


Checkout Champ
Durham Box
Bento Tech

Who attendsWho attends


In the Room
C-Level, Director, VP, Head or Manager of Subscriptions, Ecommerce, Growth, Loyalty, Marketing

250 Industry Executives
Multichannel Retailers, Media, Publishing, Streaming, Brands, DTC, Pureplays and Corporates

Grocery, FMCG, Fashion, Health & Beauty, Media, Gaming, Technology, SaaS, Fintech, Banking and more

Rxe Subx Logo Soup

VIDEO Bento Tech: “Lots of retailers are very interested in the subscription model”

In what is such an exciting time for Retail Media, I’m looking forward to joining fellow industry enthusiasts in talking over various topics
Ben O’Mahoney
AdTech & Data Partnership Lead – Retail Media
I am excited to help inspire other people in the industry around how to maximise opportunity
Emily Heath
Global Brand Engagement Director Rexona/Sure
Very much looking forward to all things marketplaces and wider online retail topics
Andrew Steel
Ecommerce Director
A great event, it’s full of different retailers, marketplaces and brands
Charlotte Munro
Global Product Marketing – Generative AI
It is with great anticipation that I look forward to joining alongside esteemed multichannel retail and brand leaders to engage in insightful discussions, share perspectives, and collectively shape the future of the industry.
Radharaman Jha
Vice President Supply Chain
It has been a really busy, informative and an engaging gathering
Gregor Murray
Digital Commerce Development Director
The event has been very relevant, interesting and fun
Ian Plummer
Commercial Director
Everyone was very friendly, engaged and the venue was great
John Thornton
Creative Lead
This experience promises to be enlightening and productive. I am excited to share ideas and contribute to our collective growth and success
Ernesto Rojas
Head of Marketplaces
I think it has been an amazing event, it has been great from a social perspective and networking
Georgie Janion-Shaw

2 Track Conference

Dive into the heart of subscription success with the ‘Acquisition & Retention’ track or explore subscription business expansion at the ‘Growth & Innovation’ track.


End the day with drinks and virtual shooting at Clays Bar. Hosted by Odergroove & Swanky, end the Spring Festival in style and give it your best shot! 

Spring Festival 2024

SubscriptionX is part of an ultimate gathering of the retail industry’s brightest minds and most influential figures. Four events, one unmissable day for you and your peers to explore, learn and connect.

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