Katie Searles is Editor of InternetRetailing and DeliveryX and a B2B journalist who has covered topics including the last-mile, urban logistics, zero-emission trends and technology, as well as robotic innovations. Katie also worked as a broadcast journalist for radio stations covering the east coast of Scotland and BBC London. Additionally, she has chaired both in-person and virtual conferences.

Charlie Bowes-Lyon is a seasoned entrepreneur with a track record of founding and successfully exiting startups, including Climate Cups Ltd and Bowes Media Ltd. As a former Director at Hatch Group (now Nest Performance), he provided strategic consultancy to leadership teams of renowned London startups. Currently serving as the Co-Founder and CMO of Wild, Charlie is driving the company’s mission to eliminate single-use plastic from bathrooms with natural, refillable alternatives, earning recognition as the fastest growing UK startup over the last 3 years (according to the Times) and achieving significant sales and global impact.

Katie Searles is Editor of InternetRetailing and DeliveryX and a B2B journalist who has covered topics including the last-mile, urban logistics, zero-emission trends and technology, as well as robotic innovations. Katie also worked as a broadcast journalist for radio stations covering the east coast of Scotland and BBC London. Additionally, she has chaired both in-person and virtual conferences.

Timo Boldt is the CEO and Founder of Gousto, the data-driven recipe box company with a vision to become the UK’s most-loved way to eat dinner. Since exchanging life in finance at the age of 26, to follow his passion for food, Timo’s determination has taken Gousto on an incredible journey to becoming a tech Unicorn and certified B Corporation™ in just 10 years. Timo was named EY’s Entrepreneur of the Year 2022 for his approach to developing technology, prioritising sustainability and building a people-first culture.

Dal Bamford joined Bento in February 2022, having worked in the technology sector for over two decades. Her previous roles as Chief Customer Officer (In Salesforce UKI and Tenth Revolution Group) saw the Oxford graduate work with senior leaders across the business spectrum to help them transform their companies. Now, in Bento, she is helping subscription first, e-commerce businesses unbox success with Gousto’s tech.

With over two decades of leadership experience in the Microsoft ERP space with focus on
retail, distribution, professional services and finance, Bjorn Kuijt is a distinguished specialist
in the Subscription Economy, driving the operational and financial transformation of recurring
revenue businesses in Retail, Media & Publishing, SaaS and IT Services. His proven track
record in aligning technology with customer needs no matter the size or scope has solidified
his reputation as a respected industry figure in the subscription space. As the VP of Product
at Bluefort, Bjorn has excelled in strategically advancing Bluefort’s best of breed subscription
management product, LISA Enterprise, to empower recurring-revenue based enterprises to
scale with ease, boost revenue, cut costs, and transform their customer journeys.

As the Vice President GTM – EMEA at Chargebee, I lead a high-performing team focused on delivering critical business outcomes for our customers. Chargebee is the leading Revenue Growth Management (RGM) platform that helps CxOs scale their businesses and optimize their recurring revenue operations. RGM platforms foster interoperability among critical systems, laying the foundation for a robust tech stack that supports both current operations and future aspirations. It’s not just about managing revenue; it’s about building a resilient infrastructure for sustained success with recurring revenue

Katie Searles is Editor of InternetRetailing and DeliveryX and a B2B journalist who has covered topics including the last-mile, urban logistics, zero-emission trends and technology, as well as robotic innovations. Katie also worked as a broadcast journalist for radio stations covering the east coast of Scotland and BBC London. Additionally, she has chaired both in-person and virtual conferences.

Samantha Sussman is the Group Lead Product Manager at Ordergroove, spearheading integration and enablement teams with new innovative subscription and membership advancements. She champions the development of essential functionalities for seamless merchant subscriptions, such as onboarding and migrations, along with Ordergroove’s robust e-commerce platform and third-party technology integrations. Before Ordergroove, Samantha honed her expertise at Google, focusing on Google Maps, Docs Suite, and cutting-edge AR/VR technologies in collaboration with eCommerce and retail brands. Samantha resides in Philadelphia (US) with her husband and son, enjoying city walks, exploring ice cream shops, and nurturing her indoor plant collection.

Lauren Duncan is an energetic leader in e-commerce, currently spearheading digital strategies and growth as the Head of Ecommerce at Philip Kingsley. With a background in digital marketing and customer behaviour, Lauren leverages over a decade of experience to drive transformative initiatives that elevate online presence whilst hitting commercial objectives. Her commitment to delivering exceptional online experiences aligns with Philip Kingsley’s dedication to empowering individuals through personalised hair care solutions.

Hannah Jordaan has more than 16 years with IAG Loyalty’s leading airline frequent flyer program and currency, Avios, leading and creating strategic partnerships within the retail and travel sectors. More recently Hann was one of the incubator members to develop IAG Loyalty Retails first D2C brand The Wine Flyer. Responsible for all selling channels, marketing, ecommerce and servicing channel operations and now focused on developing the growth aspirations for The Wine Flyers new subscription experience.

I work with B2C startups and scaleups, helping them to grow profitably. I have over 16 years’ experience in marketing, with the last 10 years focused on performance marketing and driving measurable results for B2C businesses. I’m passionate about taking a product-led approach, a holistic view of growth that extends well beyond marketing. I’ve worked across a variety of industries, including: gifting, skincare, beauty, crafting, petcare, groceries & femcare.

Kris has been working in Technology and Business Change for 25 years. In the 8 years since joining Specsavers he has been the Technology lead in the journey to transform Specsavers subscription service, used by our 1.1 million subscribers, from a 30 year old bespoke, in-house legacy platform to a modern cloud based SaaS solution.

Away from work Kris and his family live on the south coast where he spends time with his young son, follows the (mis)fortunes of Southampton FC and drinks the occasional craft beer.

An experienced commercial leader with expertise built up in the fitness industry. I am currently the Business Development Director at Peloton, where I lead the Strategic Partnership function for the UK Business. This centres around the challenge of expanding our product distribution through identifying new channels for member and revenue growth while maintaining efficient yield and margin.

Vineeta specialises in developing holistic customer experience across online and offline channels by bringing together insight, marketing strategy and commercial data. She’s a self-confessed foodie with over 17 years experience working for global Food and Drink brands. Vineeta started her career in marketing in Australia – with The Coffee Club, a global hospitality brand. In her time there she helped grow the business from a national franchise with 300 sites to a global franchise spanning across 6 countries with over 600 sites. Vineeta moved to London in 2014 and has worked in senior marketing roles for Costa Coffee, Odeon Cinemas and is now The Head of Customer for Mindful Chef – the UK’s highest rated recipe box brand who’ve delivered over 30 million meals.

With over 10 years experience in the Ecom and D2C space, Tom has worked for and with a range of the UK’s top marketing agencies and D2C brands, helping to grow and scale brands’ customer database sizes and Ecom revenue through performance marketing channels. Tom is currently the Head of Acquisition at Craft Gin Club – the UK’s biggest gin subscription club.

I work with B2C startups and scaleups, helping them to grow profitably. I have over 16 years’ experience in marketing, with the last 10 years focused on performance marketing and driving measurable results for B2C businesses. I’m passionate about taking a product-led approach, a holistic view of growth that extends well beyond marketing. I’ve worked across a variety of industries, including: gifting, skincare, beauty, crafting, petcare, groceries & femcare.

Matt is one of Avalara’s top cross-border tax experts, with in-depth VAT, GST, and U.S. sales tax knowledge. He brings a unique perspective on the impact tax changes have on businesses when they scale their subscription model into international markets. Matt puts businesses’ minds at ease by answering the many complex questions and helping to automate manual processes, saving them time and money.

As the Vice President GTM – EMEA at Chargebee, I lead a high-performing team focused on delivering critical business outcomes for our customers. Chargebee is the leading Revenue Growth Management (RGM) platform that helps CxOs scale their businesses and optimize their recurring revenue operations. RGM platforms foster interoperability among critical systems, laying the foundation for a robust tech stack that supports both current operations and future aspirations. It’s not just about managing revenue; it’s about building a resilient infrastructure for sustained success with recurring revenue

Fractional Head of Growth, Contract

Rosie is a Fractional Head of Growth for early stage startups specialising in product-led growth and monetisation, as well as a mentor and advisor for TechScaler and Barclays Eagle Labs. She’s spent 7 years across consulting and early stage startups funded by Index Ventures, EQT Capital, Alumni Ventures and Intel Capital.Last year, she won App Leader 2023, Top Testing Influencers 2023 and Top Writers in UX on Medium.

Fractional Head of Growth, Contract

Rosie is a Fractional Head of Growth for early stage startups specialising in product-led growth and monetisation, as well as a mentor and advisor for TechScaler and Barclays Eagle Labs. She’s spent 7 years across consulting and early stage startups funded by Index Ventures, EQT Capital, Alumni Ventures and Intel Capital.Last year, she won App Leader 2023, Top Testing Influencers 2023 and Top Writers in UX on Medium.

A strategic and results-driven individual with over 14 years of diverse experience across digital strategy & execution, trading, P&L and budget management, digital & lifecycle marketing, eCommerce operations & customer service, platform migration and product management (UX/UI, CRO). Currently leading eCommerce/DTC at a PE backed subscription-led consumer goods brand in the health & wellness space. Previously led and developed a multi-site commercial digital function for a major brand and leading UK cultural institution, delivering commercial growth and brand engagement. Interested in supporting and developing SMEs through digital, margin and process optimisation. Experience with Shopify, JIRA, Asana, Hootsuite, Teradata, Mailchimp, Omniture, Tessitura, Google Analytics, Google Tag Manager, Google Optimise, Adwords, Lyris HQ & Figma.

Gyve Safavi is the Co-Founder and CEO of SURI (tyrsuri.com) short for ‘Sustainable Rituals’, the brand is on a mission to create oral care products that help people live more sustainably; without compromising on quality, performance, or design. Its Sustainable Sonic Toothbrush launched in 2022 and has since won several consumer and industry accolades; being voted as The Independent’s BestBuy toothbrush, Fast Company’s Most Innovative FMCG brand of the year, Red Dot’s 2023 Design Award Winner, and also featured in publications such as Dazed, Monocle, FT, Wired, Wallpaper and more.

James was among the top 50 influencers in e-commerce and shipping, recently published by Scurri. James is a former founder of a parcel delivery business called Parcel Station, exiting that role in 2018 to support and drive growth and improvement at Whistl.

As Director of Business Development at Whistl Fulfilment, a leading provider of e-commerce, fulfilment and supply chain solutions, James understands eCommerce logistics and technology. James has extensive experience in supply chain solutions and product concepts for commercial and technical audiences.

Because product delivery is often the first time your customers see your product, it is worthwhile that the experience is positive! James has a particular interest in improving customer experience with final-mile delivery.

You’ll often hear James on podcasts and webinars or in person at events speaking passionately about how you can scale using fulfilment and delivery as a method of business growth.

Fractional Head of Growth, Contract

Rosie is a Fractional Head of Growth for early stage startups specialising in product-led growth and monetisation, as well as a mentor and advisor for TechScaler and Barclays Eagle Labs. She’s spent 7 years across consulting and early stage startups funded by Index Ventures, EQT Capital, Alumni Ventures and Intel Capital.Last year, she won App Leader 2023, Top Testing Influencers 2023 and Top Writers in UX on Medium.

Amy is Co-founder and CEO of Hunter & Gather Foods, as well as a Forbes 30 under 30 alumni and lifelong coeliac. Hunter & Gather was set up with her partner to provide real food products that support a healthier lifestyle. The brand creates products, food and supplements which are always free from refined sugar, grains and seed oils. The brand takes inspiration from ancestral lifestyles and educates its tribe on ways to live better in the modern world. The brand is well known for its collagen products but also its range of better-for-you condiments.

Fraser is the co-founder and CEO of Beer52; the world’s largest craft beer club and Wine52, the UK’s fastest-growing wine club.  Named by the Sunday Times as one of the UK’s fastest-growing startup companies, with over 2.5m customers to date and 100+ employees, the company also produces the world’s No. 1 craft beer magazine, Ferment. Importing beer from a new country each month, their members have enjoyed discovering the best craft beers and wines from South Africa, California, South America and all over Europe.  Fraser will share the lessons learned from this amazing adventure of taking their community on a journey of taste discovery around the world.

Gemma Mills, Founder of JOMO Club, the UK’s alcohol-free spirit subscription and gift box has created an exclusive club dedicated to delivering the best tasting, highest quality alternatives to alcohol, right to the doors of those looking to cut back or abstain from alcohol. Following eight years in the corporate world, Gemma turned to the ritual of a G&T to divide the working day and evening during lockdown. Discovering there were over 500 non-alcoholic spirits available on the market, mostly undiscovered, she set out in 2021 to embrace a new challenge launching JOMO Club – cocktails, without the booze.

Founder of the award-winning MPowder, a co-created wholefood-led supplement range and community developed with medical doctors, naturopaths and expert practitioners. I trained as a creative planner and have scaled a number of creative agencies prior to this purpose-driven venture. I’m happiest bringing together good people, bringing to light great insights and delivering solutions that work.

Katie Searles is Editor of InternetRetailing and DeliveryX and a B2B journalist who has covered topics including the last-mile, urban logistics, zero-emission trends and technology, as well as robotic innovations. Katie also worked as a broadcast journalist for radio stations covering the east coast of Scotland and BBC London. Additionally, she has chaired both in-person and virtual conferences.

Katie Searles is Editor of InternetRetailing and DeliveryX and a B2B journalist who has covered topics including the last-mile, urban logistics, zero-emission trends and technology, as well as robotic innovations. Katie also worked as a broadcast journalist for radio stations covering the east coast of Scotland and BBC London. Additionally, she has chaired both in-person and virtual conferences.