RetailX Events Podcasts

Mark Scott, co-founder of Bella & Duke, visits the booth to tell Shakti Bharath, VP of Solution Consulting, Chargebee and Katie Searles how he built a subscription business from the love of pets. Inspired by an interest in wellness, and the raw food movement, Scott took his subscription business from zero to £50mn and profitability. […]

Mohsen Ghasempour, Group AI Director at Kingfisher – the retail powerhouse behind B&Q, Screwfix and Castorama – joined Rabie Laib, Senior Solutions Expert (EMEA) Chargebee and Katie Searles to discuss why retailers and subscription brands don’t have to build AI tools from scratch – and how they can make the most of existing systems. Discussion […]

In this episode, Co-op’s Dean Harris and Next15’s Sam Knights unpack the evolving role of instore media within the broader Retail Media Network (RMN) ecosystem with Colin Lewis from Internet Retailing. Drawing on findings from Co-op’s Lumen attention study, they explore how in-store environments offer unmatched contextual relevance and shopper engagement. Together they debate whether […]

Colin Lewis from Internet Retailing is joined by Marie-Clare Puffett, Industry Development & Insights Director, IAB Europe and Bianca Hall, senior insight director at SMG to explore why ROAS alone isn’t enough to capture the full impact of retail media. Delving into the importance of measuring incremental sales and long-term brand-building efforts, our podcasters explore […]

In this episode, Jack Johnson, head of retail media and data at Ocado and SMG’s CEO,Katie Streeter Hurle join Colin Lewis from Internet Retailing to uncover how AI and automation continue to transform the retail media ecosystem – from campaign delivery to personalisation at scale and beyond. With Ocado leading as a digital-first retailer and […]

In this episode, Ollie Shayer, fresh to his role as SMG’s senior director of global strategy and innovation talks to Colin Lewis from Internet Retailing about the tension between agility and scale in retail media – and the opportunities it can present. Many larger, omnichannel retailers enjoy massive shopper reach but can face legacy and […]

Retail media is rewriting the rules of brand engagement – and agencies that fail to evolve risk irrelevance. In this episode, Colin Lewis from Internet Retailing is joined by Prateek Gupta, MD ecommerce and retail media at Omnicom Media Group and Uche Ofili, director of agency relationships at SMG who issue a clear call to […]

In this episode, Colin Lewis is joined by Michele Dainty, shopper marketing director UK&I, Pladis Global and Helen Johnson, managing director of Capture, to look at how retail media presents a powerful, compliant opportunity for high fat, sugar and salt (HFSS) brands to remain visible, relevant and strategically positioned in the shopper journey ahead of […]

At the ChannelX 2024 Conference, Georgia Leybourne, CMO, Linnworks and Ian Jindal, Editor in Chief, Internet Retailing discuss connected commerce operations, the journey that ecommerce has been on, and how marketplaces are evolving over time. Highlights include the ecommerce ecosystem, how Amazon has moved from foe to friend, the new era of retailer led marketplaces, […]

Desi Reuben-Sealey, Senior Manager UX, Victorinox (Swiss Army Knife) joins Katie and Michael in the booth for a look at the importance of user experience – whether that is in a physical store; a direct-to-consumer offering or a subscription service.

Jon Beill, Chief Growth Officer at LS Eleven, Asda’s loyalty and retail media business, and Sam Knights, CEO at SMG discuss how Asda is bringing its loyalty and media operations together to create a power retail media network, outlining how its offering to brands differs from its competitors, the digitisation of Asda stores and how […]

Discussion Points The tech stack to manage 20 channels Managing brand equity across multiple channels The evolution of Retail Media on marketplaces Behind the microphones: Andrew Steel, Ecommerce Director, Charles Bentley https://www.linkedin.com/in/andrew-steel-50a58b32/ Georgia Leybourne, CMO, Linnworks https://www.linkedin.com/in/georgialeybourne/ Chris Dawson, Editor in Chief, ChannelX https://www.linkedin.com/in/cidawson/

Gemma Mills, CEO & founder of JOMO Club – a D2C membership featuring artisan alcoholic drink alternatives designed to promote the ‘Joy Of Missing Out’ – joins Katie and Hessell to discuss the inspiration behind her subscription business.

Elton Ollerhead, Director, ASOS Media Group & Katie Streeter Hurle, Chief Strategy Officer at SMG talk to Paul Skeldon about how ASOS – which has been in retail media since its birth, thanks to its ASOS fashion magazine – talks about its retail media journey, the ‘fashion lens’ view of retail media and how creativity is […]

Discussion Points Creating a product for every customer Connecting a brand with a customer on channels Partnering with marketplaces through Retail Media and cross selling Behind the microphones: Kora Habinakova, Channel Manager Marketplaces, John Cotton Group https://www.linkedin.com/in/korahabinakova/ Georgia Leybourne, CMO, Linnworks https://www.linkedin.com/in/georgialeybourne/ Chris Dawson, Editor in Chief, ChannelX https://www.linkedin.com/in/cidawson/

Katie and Sjoerd speak to James Hirst, Founder & Director, The Intelligent Brief, about its focus on using ML and AI to streamline and enhance the early stages of creative brainstorming and planning to increase efficiency in the creative process.  Discussion points in this episode: The potential AI has to make running a subscription business […]

Dean Harris, Head of Co-op Media Network and Rosie Houston, Managing Director of UK Partnerships at SMG outline how convenience retailers have a key role to play in retail media and how that differs from what is seen across the rest of the grocery sector. Discussion points: How co-op has put retail media front and […]

Discussion Points Sweaty Betty brand inspiration and ethos Navigating marketplaces from a brand perspective Using marketplaces to access new customer segments Behind the microphones: Toby Samuels, Online Marketplace Manager, Sweaty Betty https://www.linkedin.com/in/tobysamuels/ Georgia Leybourne, CMO, Linnworks https://www.linkedin.com/in/georgialeybourne/ Chris Dawson, Editor in Chief, ChannelX https://www.linkedin.com/in/cidawson/

Kris Jacobs, Subscriptions Product Owner UK and Ireland, Specsavers, visits the booth for an honest discussion with Katie and Sam on replatforming and having the right technology – or technology partner.  Discussion points in this episode: Specsavers 20-years of experience in the subscription space Working in partnership to build software that works for your team […]

Jessica Cooke, Head of Media & Loyalty from Stonegate Group & Emma Dean COO at SMG join Paul Skeldon to talk about the role of retail media outside of traditional retail, taking a look at how it works across Stonegate’s portfolio of more than 4,500 sites including Be at One, Slug & Lettuce, Popworld and […]

Discussion Points Impromtu singing – “Omnichannel Retailing” Content creation briefs & strategies Finding the X-Factor for social media success Behind the microphones: Chloe Tingey, Co-Founder, TheSugarCoatedSisters Tabby Tingey, Co-Founder, TheSugarCoatedSisters Georgia Leybourne, CMO, Linnworks https://www.linkedin.com/in/georgialeybourne/ Chris Dawson, Editor in Chief, ChannelX https://www.linkedin.com/in/cidawson/

Michael returns to the booth to cover collaboration and partnerships with Richard Sale CEO – Digital Fitness Division at The Original Fit Factory.  Discussion points in this episode: How partnerships can be beneficial in reaching new customer bases, as well as helping with growing marketing costs Why there needs to be a recognisable connection between […]

Paul Skeldon is joined by Jayesh Rajdev, Controller of Advanced Advertising at ITV and Kate Hopkinson, Media Director at SMG to uncover how streaming TV has a key role to play in the retail media ecosystem and what ITV – the UK’s largest streaming platform – brings to the party. Discussion points: The role of CTV […]

Paul Skeldon sits down with Katie Streeter Hurle, ex Procter & Gamble & now Chief Strategy Officer at SMG to discuss how retail media has evolved and how SMG has evolved with it – along with how the company works so closely with many of the UK’s leading retail media network providers. Discussion points: What it […]