AI is no longer an experiment. It’s reshaping how retailers, brands, and marketplaces create value

The Commerce AI Summit unites the leaders driving this transformation, exploring how AI moves from concept to commercial advantage.

In one high-energy day, we’ll cut through the hype to focus on practical impact — from customer experience and operational capability to strategic value creation.
 

A Strategic Framework for AI’s Role in Retail

The summit is built around four enduring commercial themes that will define success in 2026 and beyond:

External AI

How customers use AI and what this means for retailers

Experience AI

The services and experiences we create with AI to boost margins

Capability AI

The competitive advantage AI unlocks inside the business

Strategic AI

How boards and investors must adapt as data-driven models redefine company value

The format is focused on discovery, discussion and commercial action

Expert speaker

The AI Threenote

Our signature opening session — three AI leaders each take the stage for a 20-minute power talk before joining a live panel discussion. It’s fast-paced, provocative, and sets the tone for the day ahead: commercial insight, not conceptual hype.

Panel discussions

Expert Panels

Across the day, panels dive deep into each of our four commercial dimensions of AI — External, Experience, Capability, and Strategic. Expect bold viewpoints, real data, and honest conversations about what’s working (and what isn’t) in AI-driven retail.

Roundtable discussions

Roundtable Discussions

After every panel, join closed-door roundtable discussions designed for peer-to-peer learning. Compare experiences, share challenges, and uncover practical approaches to implementing AI inside your business.

Curated 1-2-1 Meetings

Think of them as conversation starters. These short, focused meetings connect retailers and brands with AI solution providers who can solve real-world problems, sparking the partnerships that move ideas into action.

Innovation on show

Innovation on Show

Explore the technologies shaping the next generation of retail. From generative content tools to predictive analytics and intelligent automation, our solution providers will be on hand to demonstrate what’s possible right now.

commerceAi Report

Content to Take Away

The conversation doesn’t end when the lights go down. Delegates will leave with exclusive access to the RetailX Commerce AI Report and on-demand recordings of all sessions. Perfect for sharing insights and next steps with your wider team.

We’re moving beyond theory to real commercial impact

Over the course of the day you'll hear from retailers and brands at the forefront of AI.

Together we will:

Decode the commercial impact of AI in retail
Share real-world use cases and live demonstrations
Foster action-focused discussion, not “future-gazing hype"
Connect leaders, innovators, and solution providers

Who it's for

If you’re leading digital, ecommerce, or customer strategy and asking how AI can drive real performance, this event is for you.

If questions like these are on your mind, you’ll be in the right room:

From AI agents to autonomous shopping tools, customers are changing how they search, discover, and buy. Learn how retailers are adapting experiences and processes to meet new forms of demand.

Whether you’re focused on selling more, improving loyalty, or scaling personalisation, discover how AI can enhance every touchpoint — faster, smarter, and everywhere.

Explore the tools transforming productivity, reporting, automation, and creative output — and what it means for team structure, costs, and capability.

Understand how AI is reshaping competitive advantage, enterprise value, and investment decisions — and how leaders are responding at a strategic level.

Who You'll Meet

CommerceAI Retailers and Brands

Nicole Pilkington
The format was excellent. The roundtable and panel setup facilitated more networking than usual, allowed for deep discussions that are often missed, and most importantly, encouraged honest conversations with peers. Please do keep doing that. Well done on creating something that adds value, connects people across the industry, and makes attendees eager to return.
Nicole Pilkington
Associate Director Global Digital Commerce |  Barilla

WHY ATTEND?

Big Ideas on Stage

Hear from the retail and brand leaders defining how AI drives growth, efficiency, and innovation. Expect fresh insights, real use cases, and bold perspectives on what’s next for commerce in the age of intelligence.

Real Connections

Meet the decision-makers shaping AI strategy across retail, D2C, and technology — the people turning data, automation, and creativity into measurable results. One day, one room, endless opportunity.

Energy & Inspiration

This isn’t a tech demo or a future-gazing forum. It’s a high-energy, content-packed experience where ideas turn into action — and every conversation could spark your next breakthrough.

Why Sponsor?

The Commerce AI Summit brings together senior leaders from retail, D2C, and technology to explore how AI is reshaping customer experience, operations, and enterprise value.

As a sponsor, you’ll be at the centre of these conversations — positioning your business as a trusted partner in AI-driven transformation. Whether your goal is to build pipeline, form partnerships, or showcase thought leadership, Commerce AI Summit gives you direct access to the decision-makers setting AI strategy and spend.

With opportunities across speaking, curated 1-2-1 meetings, and premium networking, it’s the most targeted way to connect with retail’s AI leadership community.

 

  • Commerce AI Brochure cover
  • Commerce AI Brochure