Three, rapid-fire, 15-minute presentations, followed by a moderated discussion

Join three, groundbreaking AI trailblazers as they take to the stage to deliver a uniquely focused perspective on the role of AI in retail commerce. Don’t blink, you’re not going to want to miss these strategic, rapid fire perspectives and the ‘live’, ‘interactive’ discussion that follows

The 'Now’ - the current state of AI in Retail  and DC

The ‘Next’ - impacts, changes and opportunities in the current planning cycle and beyond

The ‘Disruptive’ - a stimulating and thought-provoking take on non-linear changes in AI

AI in the Hands of the Customer:  Adapting to New Consumer Super Powers 

What is my customer doing with AI and how should I respond? 

Explore how consumers armed with the latest in AI- search agents, social discovery, and autonomous shopping tools are fundamentally shifting the relationship with retailers and brands.

How are retailers adapting their sites and processes for tools and behaviours that are driven externally and beyond their control? 

AI and the Hands of the Retailer: AI to Attract and Convert 

How can I use AI to create better experiences for my customer?

This discussion will shine a light on the most innovative retailer-built AI solution - apps, site features, chatbots, and personalisation engines that deliver distinct experiences to the customer, with the business responsible for adoption, value proposition, and trading outcomes. This mirrors classic product and service development, with competitive differentiation and margin improvement at its heart.

AI for Operational Efficiency: Transforming Teams and Processes 

How can I use AI to work better inside our business?

Dive into the operational transformation powered by AI - supercharged teams, enhanced speed and quality, better processes, and entirely new functions. From smarter automation to data-driven decisions, this pillar addresses how businesses gain (or lose) advantage from internal AI adoption and augmentation

AI for Enterprise Transformation and Value Creation 

How is AI transforming the business model itself?

This panel of trailblazers will examine the bigger strategic question of how AI changes the business model itself. This includes scenarios where customer data and intelligence become as valuable (or even more valuable than transactional margins, and will debate how boards, investors, and stakeholders must rethink where and how retailers can create and maximise sustainable enterprise value