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After each panel discussion, speakers rejoin the roundtables for open conversations and peer-to-peer learning, led by a RetailX moderator covering the five Topics across the Agenda. Compare experiences, share challenges, and uncover practical AI strategies to implement in your business.
There will be 10 roundtables and attendees will move to different roundtables after each session to maximise networking so that you get to meet everyone.
08:00
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Collect your badge, enjoy coffee and pastries, and start networking right away. If you’ve got your app and e-ticket ready, you’ll be straight through the doors.
09:15
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Moderator
09:25
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Rapid-fire, 15-minute presentations, followed by a moderated discussion
Join the groundbreaking AI trailblazers as they take to the stage to deliver a uniquely focused perspective on the role of AI in retail commerce. Don’t blink, you’re not going to want to miss these strategic, rapid fire perspectives and the ‘live’, ‘interactive’ discussion that followsThe 'Now’ - the current state of AI in Retail and DC
The ‘Next’ - impacts, changes and opportunities in the current planning cycle and beyond
The ‘Disruptive’ - a stimulating and thought-provoking take on non-linear changes in AI
35 minute Panel Discussion
30 minute Roundtable SessionSponsored by:
Moderator
10:30
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AI in the Hands of the Customer: Adapting to New Consumer Super Powers
What is my customer doing with AI and how should I respond?
Explore how consumers armed with the latest in AI- search agents, social discovery, and autonomous shopping tools are fundamentally shifting the relationship with retailers and brands.How are retailers adapting their sites and processes for tools and behaviours that are driven externally and beyond their control?
30 minute Panel Discussion
30 minute Roundtable SessionSponsored by:
11:30
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Coffee, conversations, and connections. Use this time to meet partners, join your 1-2-1s, or simply recharge
12:30
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AI and the Hands of the Retailer: AI to Attract and Convert
How can I use AI to create better experiences for my customer?
This discussion will shine a light on the most innovative retailer-built AI solution - apps, site features, chatbots, and personalisation engines that deliver distinct experiences to the customer, with the business responsible for adoption, value proposition, and trading outcomes. This mirrors classic product and service development, with competitive differentiation and margin improvement at its heart.30 minute Panel Discussion
30 minute Roundtable SessionSponsored by:
13:30
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Networking continues over lunch - meet, connect, and exchange insights in a relaxed setting.
14:30
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AI for Operational Efficiency: Transforming Teams and Processes
How can I use AI to work better inside our business?
Dive into the operational transformation powered by AI - supercharged teams, enhanced speed and quality, better processes, and entirely new functions. From smarter automation to data-driven decisions, this pillar addresses how businesses gain (or lose) advantage from internal AI adoption and augmentation30 minute Panel Discussion
30 minute Roundtable SessionSponsored by:
15:30
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AI for Enterprise Transformation and Value Creation
How is AI transforming the business model itself?
This panel of trailblazers will examine the bigger strategic question of how AI changes the business model itself. This includes scenarios where customer data and intelligence become as valuable (or even more valuable than transactional margins, and will debate how boards, investors, and stakeholders must rethink where and how retailers can create and maximise sustainable enterprise value30 minute Panel Discussion
30 minute Roundtable SessionSponsored by:
Moderator
16:30
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A final chance to meet, mingle, and enjoy refreshments as we bring the day to a close