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Agenda – 2025

FMCG In-Store & Ecommerce

HEADLINE SPONSOR

dunnhumby
June 10th 2025
22 DUCHESS MEWS | LONDON
In partnership with

Internet Retailing 250x88 Retailx Logo Full Blue (1)

Phygital Powerhouses: How Legacy & Challenger Brands are Shaping Retail

Register

Headline Sponsor

Keynote Sponsors

Agenda

8.30 – 9.25

Morning Registration

9.25 – 9.30

Conference Chair Opening

9.30 – 9.50

Staying Relevant: Marketing at the Speed of Culture

In a fast-paced digital world, brands must stay culturally relevant and responsive to audience interests to capture attention and drive loyalty. This session will explore how to market effectively at the speed of culture, with a focus on balancing the high-risk, high-reward nature of influencer marketing and achieving measurable success in social commerce.

PRESENTATION

9.50 – 10.20

Creating a Unified Channel Strategy: Connecting D2C, Marketplaces, Digital and In Store for Omnichannel Success

Explore the art and science of building a unified channel strategy that integrates In-Store with Direct-to-Consumer (D2C), marketplace platforms, and digital channels into a cohesive omnichannel experience. Learn how to effectively bridge these channels to enhance customer experience, streamline operations, and drive sustainable growth in an increasingly complex retail landscape

PRESENTATION

10.20 – 10.50

RetailX FMCG 2025 Report Findings By InternetRetailing

The fast-moving consumer goods (FMCG) market, is at a pivotal point in Europe. With changing consumer preferences, economic uncertainties, and the rapid evolution of digital platforms, the FMCG landscape is undergoing significant transformations. This session will explore these seismic shifts and changing dynamics, delving into the rise of direct-to-consumer (DTC) brands and online marketplaces, the growing role of mobile shopping, the integration of social media with ecommerce, providing retailers, brands, and marketers with actionable insights into how these trends are e are reshaping the way customers buy FMCG products across Europe.

PANEL

10.50 – 11.50

NETWORKING, 121 MEETINGS & REFRESHMENTS

11.50 – 12.10

All Aboard: How Retail Media is Transforming Customer Engagement and Disrupting the Marketing Landscape

Retail media is rapidly reshaping the way brands connect with customers, turning retail platforms into powerful advertising ecosystems. This session will explore how retail media is revolutionising customer engagement, disrupting traditional marketing models, and offering new opportunities for brands to reach consumers in innovative, impactful ways.

PRESENTATION

12.10 – 12.30

CASE STUDY: Experiential Marketing Unleashed: Leveraging Fan Passion for Maximum Brand Impact

PRESENTATION

12.30 – 13.00

AI driven innovation: how brands are leveraging tech to create personalised customer journeys

As AI continues to get smarter, brands are finding ever more innovative and fun ways to unleash the power of tech to create deeper, more personalized customer experiences on an emotional level. In this panel, we’ll explore how AI is transforming engagement, enhancing personalisation, and driving brand success in increasingly creative and exciting approaches, and consider the drawbacks of AI usage on consumer trust and purchase intention.

PANEL

13.00 – 14.00

NETWORKING, 121 MEETINGS & LUNCH

14.00 – 14.20

Building a Digital First Infrastructure: Getting Your E Commerce Platform Right

PRESENTATION

14.20 – 14.40

Boosting In Store Sales through Digital Shelf Impact

With more purchasing decisions online, the digital shelf is becoming just as important—if not more so—than the physical one. This case study uncovers how xxx’s digital shelf strategy influenced sales by driving online engagement and enhancing the customer journey

PRESENTATION

14.40 – 15.10

The Intersection of Convenience and Experience: How to Meet Evolving Customer Expectations

European consumers are evolving, becoming more selective and mindful in their purchasing choices. They’re prioritizing ethical sourcing, environmental sustainability, and product quality, while expecting seamless, personalized experiences across a growing number of channels and platforms. This session will explore how brands and retailers can navigate this complex landscape, balancing convenience with meaningful engagement to meet rising customer expectations. We’ll examine successful strategies and actionable insights on how to deliver experiences that resonate with today’s conscious consumer and keep brands competitive in a rapidly shifting markets.

PANEL

15.10 – 15.40

COFFEE & NETWORKING BREAK

15.40 – 16.00

Getting More Pound from Your PESO: Mastering the Model to Maximize Marketing Impact

The PESO model—Paid, Earned, Shared, and Owned media—has emerged as one of the most effective frameworks for creating integrated, impactful marketing campaigns. This session will delve into how to strategically leverage each of these media types to amplify your brand’s reach, credibility, and engagement. Explore how to optimize these four media pillars to create cohesive, high-impact marketing campaigns that drive measurable results.

PRESENTATION

16.00 – 16.20

CASE STUDY – Maximizing Customer Lifetime Value: The Transformative Power of Advocacy

PRESENTATION

16.20 – 17.30

DRINKS