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Agenda – 2025

FMCG In-Store & Ecommerce

HEADLINE SPONSOR

dunnhumby
June 10th 2025
22 DUCHESS MEWS | LONDON
In partnership with

Internet Retailing 250x88Rxi Logo New

Phygital Powerhouses: How Legacy & Challenger Brands are Shaping Retail

Register

Headline Sponsor

Keynote Sponsors

Panel Sponsors

Agenda

8.30 – 9.25

Morning Registration

9.25 – 9.30

Conference Chair Opening

9.30 – 9.50

Staying Relevant: Marketing at the Speed of Culture

In a fast-paced digital world, brands must stay culturally relevant and responsive to audience interests to capture attention and drive loyalty. This session will explore how to market effectively at the speed of culture, with a focus on balancing the high-risk, high-reward nature of influencer marketing and achieving measurable success in social commerce.

PRESENTATION

Speaker

Onur Tanriover
Onur Tanriover
Onur Tanriover
Global Brand Director
BOOTS NO7 BEAUTY COMPANY

Onur Tanriover

Global Brand Director, BOOTS NO7 BEAUTY COMPANY

Globally experienced brand innovator and marketing leader with beauty, sport and healthcare cross-category exposure. Challenges the status quo, understanding international consumer insights to relaunch brands in EMEA, US and APAC markets, adapting propositions to cultural trends. A creative visionary, award winning whose out-of-the-box thinking maximises brand equity and delivers multi-channel strategies that leverage cutting-edge tech and digital.

9.50 – 10.20

Go far, go together

Retail media will soon overtake TV in terms of advertising spend and potential. Retailers are in a fantastic position to take advantage of this opportunity and whilst many have started on their journey, it can be hard to navigate the complex ecosystem in order to scale without partnering. Join us to hear how others across the world including Tesco, Foodstuffs, MAFS and more have been successful in building and launching retail media businesses and real life lessons in how to expand across channels in a customer centric way, the pitfalls to watch out for and how a collaborative approach can progress faster growth.

PRESENTATION

Sponsored by
10.20 – 10.50

RetailX FMCG 2025 Report Findings By InternetRetailing

The fast-moving consumer goods (FMCG) and Consumer Packaged Goods (CPG) market, is at a pivotal point in Europe. With changing consumer preferences, economic uncertainties, and the rapid evolution of digital platforms, the retail landscape is undergoing significant transformations. This session will explore these seismic shifts and changing dynamics, delving into the rise of challenger, direct-to-consumer (DTC), brands and online marketplaces, the growing role of mobile shopping, the integration of social media with ecommerce, providing retailers, brands, and marketers with actionable insights into how these trends are e are reshaping the way customers buy FMCG and CPG products across Europe.

PANEL

TBA – COMMERCE IQ

Speaker

Rosaleen Brennan
Rosaleen Brennan
Rosaleen Brennan
Multichannel eCommerce Lead
ASAHI

Rosaleen Brennan

Multichannel eCommerce Lead, ASAHI

10.50 – 11.50

NETWORKING, 121 MEETINGS & REFRESHMENTS

11.50 – 12.10

All Aboard: How Retail Media is Transforming Customer Engagement and Disrupting the Marketing Landscape

Retail media is rapidly reshaping the way brands connect with customers, turning retail platforms into powerful advertising ecosystems. This session will explore how retail media is revolutionising customer engagement, disrupting traditional marketing models, and offering new opportunities for brands to reach consumers in innovative, impactful ways.

PRESENTATION

Sponsored by
12.10 – 12.30

CASE STUDY: Experiential Marketing Unleashed: Leveraging Fan Passion for Maximum Brand Impact

PRESENTATION

Speaker

Adam Aldridge
Adam Aldridge
Adam Aldridge
Retail Performance Lead
KIMBERLY CLARK

Adam Aldridge

Retail Performance Lead, KIMBERLY CLARK

12.30 – 13.00

AI driven innovation: how brands are leveraging tech to create powerful engagement and personalisation

As AI continues to get smarter, brands are finding ever more innovative and fun ways to unleash the power of tech to create deeper, more personalized customer experiences on an emotional level. In this panel, we’ll explore how AI is transforming engagement, enhancing personalisation, and driving brand success in increasingly creative and exciting approaches, and consider the drawbacks of AI usage on consumer trust and purchase intention.

PANEL

Speakers

Patrick Zinga
Patrick Zinga
Patrick Zinga
Digital Media, Data & MarTech Lead
HEINEKEN

Patrick Zinga

Digital Media, Data & MarTech Lead, HEINEKEN

Marco Brucato
Marco Brucato
Marco Brucato
Head of e-commerce D2C EMEA Growth
BEKO EUROPE

Marco Brucato

Head of e-commerce D2C EMEA Growth, BEKO EUROPE

Marco Brucato is the Head of D2C eCommerce Transformation – Europe at Beko Europe, a leading global home appliances brand. He is responsible for driving growth, enhancing profitability, and expanding the brand’s direct-to-consumer presence across key European markets. With a strong focus on operational excellence and customer experience, Marco leads the development of scalable eCommerce strategies. Prior to Beko, he held leadership roles in eCommerce and Export at Kraft Heinz, where he specialized in Sales, Business development and Market expansion.

Moderator

Ben Penrose
Ben Penrose
Ben Penrose
Founder
STRIQE

Ben Penrose

Founder, STRIQE

13.00 – 14.00

NETWORKING, 121 MEETINGS & LUNCH

14.00 – 14.20

Mastering Community Commerce: How Shoppable Video and Content is Elevating Brand Engagement and Sales

PRESENTATION

Sponsored by
14.20 – 14.40

From Clicks to Bricks: A Case Study in Omnichannel Retail Success

In today’s omnichannel world, consumers are constantly immersed in a multi-dimensional ecosystem of brands, products, and platforms. A shopper who purchases a product in-store may later explore a competitor’s offering online, making it crucial for brands to create a seamless, integrated experience across all touchpoints. But what does your brand ecosystem look like? Understanding how consumers interact with your brand—whether through retail, e-commerce, call centres, digital ads, or marketplaces—is the key to staying relevant and top-of-mind. In this session, we’ll explore how NESCAFÉ Dolce Gusto successfully built a unified omnichannel strategy in the U.S. market, leveraging boutiques, eRetailers, and digital platforms while maintaining brand consistency, voice, and identity. Join us to uncover how you can turn fragmented channels into a powerful, interconnected brand experience

PRESENTATION

Speaker

Berta Cruz Corominas
Berta Cruz Corominas
Berta Cruz Corominas
Business Director for Dolce Gusto & Starbucks
NESTLÉ

Berta Cruz Corominas

Business Director for Dolce Gusto & Starbucks, NESTLÉ

Berta Cruz is a visionary FMCG leader with over 19 years of global experience in the Food & Beverage industry. She has a proven track record of driving business transformation, spearheading digital innovation, and leading high-performing teams. As General Manager at Nestlé USA, she built a premium D2C business from the ground up, reaching $80M in two years.

Berta is recognized for her strategic acumen, operational excellence, and ability to turn around underperforming brands. She led the transformation of NESCAFÉ USA and boosted market share from 12% to 21% becoming the 2nd player in a very mature category. Her work has earned multiple industry accolades, including the American National Advertisers Award for Best Communication Campaign in the United States.

In her previous role she led a €200M retail division at Nestlé Spain where she has successfully revitalized growth in a highly competitive market.

She is set to take on an exciting new leadership role that can’t yet be disclosed.

A trailblazer in retail and digital strategy, Berta continues to shape the future of FMCG.

14.40 – 15.10

The Intersection of Convenience and Experience: How to Meet Evolving Customer Expectations

European consumers are evolving, becoming more selective and mindful in their purchasing choices. They’re prioritizing ethical sourcing, environmental sustainability, and product quality, while expecting seamless, personalized experiences across a growing number of channels and platforms. This session will explore how brands and retailers can navigate this complex landscape, balancing convenience with meaningful engagement to meet rising customer expectations. We’ll examine successful strategies and actionable insights on how to deliver experiences that resonate with today’s conscious consumer and keep brands competitive in a rapidly shifting markets.

PANEL

Speakers

Melda Hamarat
Melda Hamarat
Melda Hamarat
Global Head of Digital Commerce Strategy
UNILEVER

Melda Hamarat

Global Head of Digital Commerce Strategy, UNILEVER

Josh Clarkson
Josh Clarkson
Josh Clarkson
Global Lead – Retail Media
MARS WRIGLEY

Josh Clarkson

Global Lead – Retail Media, MARS WRIGLEY

Josh is currently Global Lead – Retail Media at Mars, owning Retail Media strategy, acceleration and integration within wider media planning for the world’s largest confectionery manufacturer. Previously Josh held roles in the US and UK with Lindt & Sprungli, overseeing D2C, Marketplaces, digital content and advertising, social and retail media. Josh has also worked in the UK for Kraft Heinz, Ferrero and Red Bull. When he isn’t discussing Media, Marketplaces and Marketing, he’s taking long walks with his dog Toby, and trying to keep up with the Kansas City Chiefs!

Ana Afán
Ana Afán
Ana Afán
Group Head of Digital Activation
COCA COLA

Ana Afán

Group Head of Digital Activation, COCA COLA

Moderator

Gio Pupo
Gio Pupo
Gio Pupo
Media Expert and Marketing Professor
A GLASS OF MARKETING

Gio Pupo

Media Expert and Marketing Professor, A GLASS OF MARKETING

Gio Pupo is a media expert, marketing professor, and keynote speaker with 10+ years of experience in digital marketing and performance media. He has worked with top global brands like Lipton, Disney, Audi, and Porsche, delivering impactful marketing strategies across agency and client-side roles. Gio is also the creator and host of A Glass of Marketing, a popular video podcast where industry leaders share insights over a glass of wine. His keynote talks combine real-world marketing expertise with engaging visuals, making complex ideas easy to understand and inspiring audiences worldwide.

15.10 – 15.40

COFFEE & NETWORKING BREAK

15.40 – 16.00

Getting More Pound from Your PESO: Mastering the Model to Maximize Marketing Impact

The PESO model—Paid, Earned, Shared, and Owned media—has emerged as one of the most effective frameworks for creating integrated, impactful marketing campaigns. This session will delve into how to strategically leverage each of these media types to amplify your brand’s reach, credibility, and engagement. Explore how to optimize these four media pillars to create cohesive, high-impact marketing campaigns that drive measurable results.

PRESENTATION

16.00 – 16.20

CASE STUDY – Developing the Ecommerce and Brick&Mortar channels in a fast-growing, mid-sized CPG company

PRESENTATION

Speaker

Niccolò Francalanci
Niccolò Francalanci
Niccolò Francalanci
General Manager EMEA and Americas
LUDOVICO MARTELLI S.P.A

Niccolò Francalanci

General Manager EMEA and Americas, LUDOVICO MARTELLI S.P.A

Niccolò is currently General Manager at Ludovico Martelli SpA, an Italian CPG company in the Personal Care segment, where he is responsible for developing the EMEA and Americas markets, both in the ecommerce and retail channels. Prior to that, Niccolò worked in the last-mile delivery industry as Head of Marketing & Growth at Glovo Italy during the transformation of the company from start-up to scale-up. Before returning to Italy, Niccolò worked 7 years in the US at Reckitt Benckiser with progressive roles and responsibilities in brand management (innovation, activation, equity), leading global cross-functional teams across multiple categories such as Consumer Healthcare and Personal Care. Niccolò started his career in consulting at Accenture Italy serving clients from the Public Sector. He holds a BSc and MSc in Industrial Engineering and Management from the University of Florence and an MBA (Majors: Marketing, Strategy) from the Kellogg School of Management at Northwestern University.

 

16.20 – 17.30

DRINKS