2025 Agenda
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Driving Ecommerce Success: Marketplaces, Entertainment & Growth Channels
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Our 2025 agenda will be announced soon.
Agenda
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ChannelX 2025 Stream 1 – Marketplace Strategy & Operations
Stream 1 focuses on optimising marketplace selling strategies and operational efficiency. It aims to equip retailers, brands, and e-commerce professionals with insights into streamlining marketplace operations using cutting-edge services and tools. Attendees can expect to learn about the latest trends in marketplace strategies and how to leverage them for business growth.
Morning Registration
Conference Chair Opening
Speaker
CHANNELX
Chris Dawson
Editor-In-Chief, CHANNELX
Editor of ChannelX (formerly Tamebay). Looking to connect with Brands, Retailers, and Independent business owners selling on marketplace and social channels to share expertise, strategies and learnings.
Beyond Channels: Creating Seamless Omnichannel Experiences
15 MINS FIRESIDE CHAT
Partner Session
MIRAKL – Headline Sponsor
Visual Discovery and the Future of Shopping
How can brands leverage Pinterest as a powerful discovery and conversion channel to drive multi-touch point engagement? Top tips, key obstacles and opportunities!
PLENARY KEYNOTE
Speakers
Beth Horn
Managing Director UK, PINTEREST
Beth Horn is Managing Director, UK at Pinterest, where she leads the platform’s advertising partnerships for the region. She was previously Director of Sales at Spotify, and spent 12 years at Meta, where she was Director and Head of Industry for Retail & Ecommerce, overseeing Meta’s relationships with retail and ecommerce companies in the US and UK. Prior to Meta, Beth led global paid search for Expedia, Microsoft, and Intuit at Efficient Frontier, and began her career in the creative department of Macys.com. She is a Non-Executive Director of NiX by Nicola Harding and a Trustee of Crouch End Festival Chorus. A native of Pittsburgh, Pennsylvania, Beth is a dual US / UK citizen and an honours graduate of Stanford University. She lives in North London with her golden retriever, Bridget. www.beth-horn.com
DEBENHAMS GROUP
Dan Finley
Group CEO, DEBENHAMS GROUP
From Zero to Hero to Drive Growth in Niche Marketplaces
PLENARY KEYNOTE
Speaker
THE SOLE SUPPLIER
George Sullivan
Founder & CEO, THE SOLE SUPPLIER
George is the founder and CEO of The Sole Supplier – a shopping platform and marketplace connecting sneakerheads with hard to find products. Through the use of innovative tech, engaging content and strategic partnerships, The Sole Supplier drives over £50million in annual revenue to global brands like Nike, adidas and ASOS. Over the past decade, George has bootstrapped the company from a bedroom blog to a UK powerhouse, driven by an amazing team of 30 at their Shoreditch hub.
Industry Landscape & European Marketplaces Report 2025 Findings
As Europe’s ecommerce landscape continues to undergo flux and fragmentation, marketplaces are quickly becoming the fastest, most scalable route for brands to reach millions of online customers across geographical borders.
What can brands do to stand out, grow and win in the rapidly evolving European marketplace economy? How can marketplaces be leveraged to access a global customer base while reducing market entry barriers?
PANEL
Moderator
CHANNELX
Chris Dawson
Editor-In-Chief, CHANNELX
Editor of ChannelX (formerly Tamebay). Looking to connect with Brands, Retailers, and Independent business owners selling on marketplace and social channels to share expertise, strategies and learnings.
NETWORKING 121 MEETINGS & REFRESHMENTS
Data-Driven Decision Making for Marketplace Success
VIRTUALSTOCK – AM TRACK SPONSOR
PRESENTATION
Transcending the Marketplace Battleground to Avoid Brand Dilution
When selling alongside numerous competitors, it can be challenging to maintain a strong and differentiated brand identity; products quality can fall into question, even reducing brand loyalty and increasing price sensitivity. What AI-driven personalisation strategies can be adopted to ensure that your brand stands out in increasingly competitive and crowded marketplaces?
PANEL
Speakers
PANDORA
Tiffany Qiao
Senior Data Engineer – AI & Innovation, PANDORA
PHOTOROOM
Michelle Belcic
Head of Sales & Partnerships, PHOTOROOM
Michelle Belcic leads B2B Sales & Partnerships at Photoroom, an AI image editing platform used by brands like Klarna and DoorDash to speed up content creation and boost online sales. She works closely with marketing and creative teams to streamline visual production at scale.
Selling on Temu: Integrating On One of the Fastest Growing Marketplaces
Temu is rewriting the rules of online retail. But is this marketplace model right for you? How are successful sellers avoiding common mistakes to thrive on this platform? Whether you are looking to expand your reach, move excess inventory or build new revenue streams, get to grips with how Temu’s unique ecosystem is changing the complexion of online retail
FIRESIDE CHAT
NETWORKING, 121 MEETINGS & LUNCH
Smart Data for Marketplace Growth and Performance
PRESENTATION
Connecting Marketplace Networks for Effortless Transactions
Building a unified marketplace ecosystem across multiple platforms involves integrating divers systems to connect buyers, sellers and stakeholders seamlessly. Leading retailers and brands will come together to discuss how this approach optimizes transactions, enhances user experiences, and streamlines operations, driving growth and efficiency while fostering collaboration across various marketplaces
PANEL
Speaker
SWEATY BETTY
Toby Samuels
Online Marketplace Manager, SWEATY BETTY
Retail Without Borders: Marketplaces as a Pathway to International Growth
Online expansion is laced with opportunities but fought with challenges. How can sellers leverage marketplaces to achieve success and overcome hurdles?
PANEL
Speakers
UBER ADVERTISING
Paul Wright
Head of International, UBER ADVERTISING
ANN SUMMERS
Leanne Oddy
Third Party and International Lead, ANN SUMMERS
EBAY
Nikki Blackie
UK Regulatory Director, EBAY
NETWORKING BREAK & 121 MEETINGS
Supercharging Your Brand by Making the Leap to Retailer- Powered Marketplaces
Explore how a global brand is working with a leading retailer-led marketplace to expand customer reach and drive sales, while navigating the complex challenges of competition, integration, and shifting consumer expectations
FIRESIDE CHAT
The Store Strikes Back: Reinventing Physical Retail for Ecommerce Growth
As eCommerce continues to dominate, physical retail is experiencing a resurgence, evolving into a strategic asset for digital-first brands. How are retailers transforming their physical stores into agile hubs that support online fulfilment, enhance customer experience and drive omnichannel growth? Discover how integrating physical spaces into the digital ecosystem can unlock new revenue streams and elevate brand presence in the rapidly evolving retail landscape!
NETWORKING DRINKS
ChannelX 2025 Stream 2 – Growth Channels & Profitability
Stream 2 focuses on how channel managers can achieve their business goals for growth, cost management, and sales forecasting via Social DTC. It aims to equip retailers, brands, and e-commerce professionals with insights into streamlining marketplace operations using cutting-edge services and tools. The stream covers topics such as scaling operations, enhancing fulfillment processes, and creating impactful omnichannel customer experiences.
Morning Registration
Conference Chair Opening
Speaker
CHANNELX
Chris Dawson
Editor-In-Chief, CHANNELX
Editor of ChannelX (formerly Tamebay). Looking to connect with Brands, Retailers, and Independent business owners selling on marketplace and social channels to share expertise, strategies and learnings.
Beyond Channels: Creating Seamless Omnichannel Experiences
Partner Session
Mirakl – Headline Sponsor
Visual Discovery and the Future of Shopping
How can brands leverage Pinterest as a powerful discovery and conversion channel to drive multi-touch point engagement? Top tips, key obstacles and opportunities!
PLENARY KEYNOTE
Speakers
Beth Horn
Managing Director UK, PINTEREST
Beth Horn is Managing Director, UK at Pinterest, where she leads the platform’s advertising partnerships for the region. She was previously Director of Sales at Spotify, and spent 12 years at Meta, where she was Director and Head of Industry for Retail & Ecommerce, overseeing Meta’s relationships with retail and ecommerce companies in the US and UK. Prior to Meta, Beth led global paid search for Expedia, Microsoft, and Intuit at Efficient Frontier, and began her career in the creative department of Macys.com. She is a Non-Executive Director of NiX by Nicola Harding and a Trustee of Crouch End Festival Chorus. A native of Pittsburgh, Pennsylvania, Beth is a dual US / UK citizen and an honours graduate of Stanford University. She lives in North London with her golden retriever, Bridget. www.beth-horn.com
DEBENHAMS GROUP
Dan Finley
Group CEO, DEBENHAMS GROUP
From Zero to Hero to Drive Growth in Niche Marketplaces
PLENARY KEYNOTE
Speaker
THE SOLE SUPPLIER
George Sullivan
Founder & CEO, THE SOLE SUPPLIER
George is the founder and CEO of The Sole Supplier – a shopping platform and marketplace connecting sneakerheads with hard to find products. Through the use of innovative tech, engaging content and strategic partnerships, The Sole Supplier drives over £50million in annual revenue to global brands like Nike, adidas and ASOS. Over the past decade, George has bootstrapped the company from a bedroom blog to a UK powerhouse, driven by an amazing team of 30 at their Shoreditch hub.
Industry Landscape & European Marketplaces Report 2025 Findings
As Europe’s ecommerce landscape continues to undergo flux and fragmentation, marketplaces are quickly becoming the fastest, most scalable route for brands to reach millions of online customers across geographical borders.
What can brands do to stand out, grow and win in the rapidly evolving European marketplace economy? How can marketplaces be leveraged to access a global customer base while reducing market entry barriers?
PANEL
Moderator
CHANNELX
Chris Dawson
Editor-In-Chief, CHANNELX
Editor of ChannelX (formerly Tamebay). Looking to connect with Brands, Retailers, and Independent business owners selling on marketplace and social channels to share expertise, strategies and learnings.
NETWORKING BREAK & 121 MEETINGS
AI Social Automation – smarter, faster, more personal
WORLD FIRST – AM TRACK SPONSOR
PRESENTATION
Unlocking the Full Potential of Social Commerce as a Growth Channel
Discover how top retailers and brands are leveraging social platforms like Instagram, Facebook, TikTok, and Pinterest not just for engagement- but as high-converting, revenue-driving sales channels. Learn how to integrate shoppable content into your digital commerce strategy, streamline customer interactions across platforms, and implement data-backed tactics that directly impact conversion rates, average order value, and customer lifetime value
PANEL
Accelerating E-Commerce Growth & Profitability with High-Impact Mobile App Strategies
Discover how a leading e-commerce brand is leveraging hte capability of mobile apps to drive repeat purchases, boost customer lifetime value, and unlock new revenue streams with precision and scalability.
FIRESIDE CHAT
NETWORKING BREAK & 121 MEETINGS – LUNCH
Seamless Selling: Mastering Cross-Channel Inventory Management and Fulfillment
PRESENTATION
Competing on Amazon: Strategies for Maximising Visiability and Profit
Hear how top brands are scaling effectively and profitably on Amazon by leveraging analytics, AI tools, and customer insights. This session will cover actionable strategies for winning the Buy Box without sacrificing margin, optimizing listings and ad performance, and turning customer feedback into long-term growth. Ideal for brands using Amazon as a key growth channel and looking to drive both top-line revenue and operational efficiency.
PANEL
Keeping Pace with Rapid Growth, Scaling with Smarter Operations
Explore how eCommerce leaders are driving omnichannel growth by optimising inventory visibility, streamlining fulfilment, and integrating order and logistics operations to improve efficiency grow at speed.
PANEL
Speakers
CO-OP
Hayley Butt
Qcommerce Operations Director, CO-OP
LINNWORKS
Georgia Leybourne
Chief Marketing Officer, LINNWORKS
Georgia Leybourne is Linnworks’ Chief Marketing Officer. She brings 15 years’ experience in supply chain and logistics and joined Linnworks from Transporeon, having previously worked for Manhattan Associations. She brings significant experience in digital commerce and has a diverse background that includes marketing, customer service, sales and project management. She’s dedicated to creating frictionless consumer journeys, enhancing revenue for retail, B2B wholesale and DTC operations. Georgia holds a BA in Business Studies, a DipM, and is a Fellow of the Chartered Institute of Marketing.
NETWORKING BREAK & 121 MEETINGS
Supercharging Your Brand by Making the Leap to Retailer- Powered Marketplaces
Explore how a global brand is working with a leading retailer-led marketplace to expand customer reach and drive sales, while navigating the complex challenges of competition, integration, and shifting consumer expectations
FIRESIDE CHAT
The Store Strikes Back: Reinventing Physical Retail for Ecommerce Growth
As eCommerce continues to dominate, physical retail is experiencing a resurgence, evolving into a strategic asset for digital-first brands. How are retailers transforming their physical stores into agile hubs that support online fulfillment, enhance customer experience and drive omnichannel growth? Discover how integrating physical spaces into the digital ecosystem can unlock new revenue streams and elevate brand presence in the rapidly evolving retail landscape!