A fast, punchy opening session followed by a deep-dive audience Q&A.

Bringing together the three dominant marketplace models, Retailer-Led, Platform-Led, and Peer-to-Peer, to explore where growth, innovation, and competitive edge will truly come from next

• Building Trust at Scale - How marketplaces leverage customer trust, data and loyalty to drive sustained growth and differentiated experiences
• Operational Challenges   - What are the biggest challenges of onboarding third-party sellers, managing logistics, and building tech infrastructure that scales across omnichannel, global, or community-driven environments?
• Profitability, Models & Market Positioning - How marketplaces refine fees, subscriptions, services, and category strategies to maximise profitability while supporting sellers
• Technology as the Growth Engine - The role of AI, analytics, and cloud infrastructure in enabling personalisation, category expansion, network effects, and marketplace ecosystem orchestration