Personalisation: Are You REALLY Listening and Responding to Customer Voices or Just Spamming Them?

08 Oct 2025
Data & AI Summit

Explore how AI can transform retail personalisation by truly hearing customer voices VS drowning them in irrelevant messages. Learn how the to track, listen, and engage customers authentically for real impact.

Moderator
James Hirst
James Hirst, Founder - The Intelligent Brief
Speakers
Sarah Matthews
Sarah Matthews, Group Responsible AI Manager - The Adecco Group
Paul McCann
Paul McCann, VP Sales EMEA - QUID
Alejandro Aparicio
Alejandro Aparicio, Senior Data Scientist - PANDORA