AI Reality Check, Delivering on a Decade of Promises

08 Oct 2025
Data & AI Summit
Over the past decade, AI has been heralded as the game-changer for retail, promising automation, smarter workflows, and revolutionary commerce experiences. But are we really there yet? This candid opening session dives into the reality behind AI’s hype, exploring why many businesses still struggle to unlock its full value, and how to finally secure executive buy-in for AI investments that CEOs have heard about before, but haven’t yet seen deliver. How can you gain buy-in (again) by bridging the gap between AI’s potential and its proven impact to move from promise to profit in today’s retail landscape
Speakers
Dawn Baker
Dawn Baker, Chief Technology Officer - BACK MARKET