Is AI Killing Creativity? Walking the Tightrope Between Automation and Authenticity

08 Oct 2025
Data & AI Summit
As AI becomes increasingly integrated into content creation, marketing, and customer engagement, many e-commerce leaders are grappling with the risk of losing the human touch. This session will explore how to harness AI for efficiency without sacrificing creative integrity, showcasing strategies to balance automation with authentic storytelling, ensuring that brand voice and innovation remain front and center in the customer experience
Moderator
James Hirst
James Hirst, Founder - The Intelligent Brief
Speakers
Becky McOwen-Banks
Becky McOwen-Banks, Head of Brand - CHRISTOPHER WARD