2024 Speakers

Executive team member and senior leader with a passion for delivering amazing customer experiences that solve problems or meet needs in scalable and commercially successful ways. Varied experience covering both commercial management and customer-centric product roles, leadership of multi-layer and multi-functional teams up to 150 people, as well as the development of new organisational design and operating principles.

As Ecommerce Director at Morphy Richards, Katie brings a wealth of knowledge in online sales strategy, driving growth and digital revenue streams for the iconic home appliance brand.  Katie oversees all aspects of ecommerce operations, from enhancing user experience to expanding sales through third-party platforms and marketplaces.

A strategic thinker, Katie focuses on data-driven decision-making to maximise sales opportunities, improve conversion rates, and ensures profitability across online sales channels. By leveraging analytics and performance metrics, she continuously refines Morphy Richards’ online presence to align with evolving consumer behaviours.

With a proven track record of developing successful ecommerce strategies, Katie ensures that Morphy Richards remains competitive in a fast-paced digital marketplace, consistently delivering increased revenue and customer satisfaction.

Linkedin – https://www.linkedin.com/in/katie-lindop/

Stacey is the UK Director of Fulfilment by Amazon and Global Selling – Marketplace. She has a breadth of experience spanning retail, e-commerce, sales, management consulting and investment banking – having built and scaled new businesses as well as transformed mature organisations. In her current role at Amazon, she is responsible for empowering businesses to grow on Amazon using its fulfilment and logistics capabilities and account management tools. She specialises in harnessing technology and data to optimise the Seller experience and unlock innovation in the evolving global e-commerce landscape.

Experienced marketplace/digital/performance professional. Held numerous digital leadership roles, getting results and growth. Can handle big Data/AI/UX. Solution expert for Systems and IT

Dan joined Debenhams as Chief Executive Officer in January 2022 to digitally transform the iconic British heritage brand.

Prior to joining Debenhams, Dan spent a decade as Group Multi Channel Director at JD Sports Fashion Plc.

He delivered unprecedented multi channel growth as JD established itself at the pinnacle of the sports fashion industry, becoming a global multi channel leader and entering the FTSE 100.

Dan started his career in management consulting after reading Economics and History at Balliol College, University of Oxford.

Holly Love has 10 years of experience in the DIY industry, spanning retail and trade. She has worked with national chains, discounters, wholesalers, independents, buying groups, and now marketplace sellers. Currently, she is part of the B&Q marketplace team, focusing on business development within one of the UK’s fastest-growing marketplace platforms specializing in home, garden, and DIY. Holly is dedicated to expanding the platform to 2 million SKUs and reaching £1 billion in annual revenue. She collaborates with brands, manufacturers, resellers, and retailers on marketplace partnership opportunities, the onboarding journey, and supporting successful setup and integration.’

Claudine Clark is a Senior Client Partner at Snapchat, supporting key clients such as Nike, Lego and Uber to grow their presence and success on the platform. Claudine joined Snap in 2017, initially working with luxury clients such as Burberry, Louis Vuitton and Mulberry, before moving into the Retail role. Prior to joining Snap, Claudine was Group Head at AOL managing the agency team.

Jemma Tadd joined Ebay UK as senior business development manager in June 2018 and was promoted to head of fashion in November 2022. She has previously held roles at The Hut Group and Zalando.

Under Tadd’s leadership, Ebay partnered with hit ITV2 reality show Love Island in May – the first time the popular show has shunned fast fashion brands in favour of pre-owned product.

An experienced innovative Product leader with an extensive background in building value-driven products that solve genuine customer needs. Proven leadership results in growing, managing, and inspiring highly motivated productive teams. Take pride in creating customer engagement & loyalty-focused strategies. A great advocate of lean methodology, test and learn approach, and steering cross-functional teams across multiple corporate hierarchies. International experience managing global, American, pan-European products, with a strong record of engaging senior executive stakeholders for alignment and buy-in.

Currently Head of Channels at Mountain Warehouse. Previously International Third Party Assistant Manager at The Body Shop & Manager of Online Marketplaces for Ridgeway Leather. Proven track record in increasing annual revenue with extensive knowledge across leading third party marketplaces.

Nial Conlan is the Commercial Director at Lyle & Scott, responsible for expanding global reach, and establishing L&S as a leading lifestyle brand.

Lyle & Scott: As Head of Commercial, Nial grew the business during and after Covid. Now, as Commercial Director, he built a new division focusing on DTC, new wholesale, and new products, aiming for customer acquisition, international expansion, and leveraging the 150th anniversary.

Converse: Nial joined to learn from a diverse team, applying his skills to inspire passion, optimism, and innovation. He contributes to strong brand and product storytelling and improves existing systems and processes.

Urban Regeneration Project Dublin: Nial worked for the largest Urban Regeneration project in Europe, managing stakeholders, implementing long-term strategic thinking and landing key deliverables under an extremely high degree of public and professional scrutiny.

Entrepreneurial Ventures: Nial ran three creative businesses, generating passive income and managing a skilled network. This involved licensing music and intellectual property, launching an international podcast, establishing a book publishing imprint, and directing short films featured in international festivals.

Passion: Nial is committed to fostering a world where creativity thrives, businesses grow, and creative industries continue to evolve and inspire.

Mike is currently the Ecommerce Business Development Manager at Sony Interactive Entertainment (PlayStation), focusing on the direct-to-consumer (D2C) strategy for PlayStation products and services.

As a passionate retailer, he understands the critical role of supply chain in delivering value to consumers and stakeholders alike.

With over 15 years experience in multi-channel retail across entertainment and FMCG. His expertise lies in crafting efficient procurement strategies, managing cross-functional teams, and driving process improvements that enhance profitability and sustainability. Mike has spearheaded initiatives that have significantly reduced costs, improved delivery times, and increased customer satisfaction

An experienced senior professional with a passion for eCommerce, with over 15 years’ experience in retail, marketing, commercial and operations within fast moving and dynamic environments. Proven track record of delivering strong revenue and profit growth across general merchandise. A natural passion for customers, indulging in customer insight in order to understand and identify their needs and trends to drive businesses forward.

An avid coffee lover on a mission to build the UK’s favourite sweet shop!

Before the pandemic, sisters Chloe and Tabby Tingey had given up on being performers. Chloe, who trained at Berklee College of Music in Boston, was working in digital marketing. Tabby, who went to the Royal Conservatoire of Scotland, had retrained to teach yoga.

Covid hit, the yoga studio never opened, and the pair moved in together. They dipped their toes into TikTok with weightlifting challenges, strangely. Then, having both been recently dumped, they decided to post a comic song about relationships.

Their videos became more elaborate, and soon attracted millions of views.

Having had a busy and varied career, Tim Curtis (1981) is currently Chair of Lifestyle Fitness and Cotswold Collections. He also provides multichannel retail consulting and advisory services to a number of businesses. Tim is an experienced mentor for business leaders and entrepreneurs, and he offers mentoring to students on the Cambridge Judge Business School’s Masters in Entrepreneurship programme.

Before the pandemic, sisters Chloe and Tabby Tingey had given up on being performers. Chloe, who trained at Berklee College of Music in Boston, was working in digital marketing. Tabby, who went to the Royal Conservatoire of Scotland, had retrained to teach yoga.

Covid hit, the yoga studio never opened, and the pair moved in together. They dipped their toes into TikTok with weightlifting challenges, strangely. Then, having both been recently dumped, they decided to post a comic song about relationships.

Their videos became more elaborate, and soon attracted millions of views.

Elliot Millais is the Sales and Marketing Director and one of the three founders of Rinkit, a leading import retailer in home and garden products.

Extensive and varied experience across multiple worldwide marketplaces, websites, implementing and managing pricing strategies, marketing and team leadership.

Passionate and dedicated in bringing the right product to the right person at the right time, at the right price!

Self-motivated, change-driven e-commerce intrapreneur with a proven ability to manage multiple priorities simultaneously and successfully lead projects in a high-growth environment. Over the last decade – designed, implemented, and managed various operational enhancements and business development initiatives to drive growth across a fast-paced start-up as well as a FTSE100 multichannel retail group.

Steve has been working within the Ecommerce sector for over 18 years covering various Senior Management roles across various Industries. Having a vast knowledge of everything E-Commerce, and Working mainly for SMBs operating on a B2C basis, with a keen passion for implementing strategies to meet business goals and to faciliate growth.

With over a decade of professional experience, I am currently spearheading the Tesco Marketplace, focusing on creating a seamless e-commerce platform that aligns with Tesco’s commitment to innovation and customer satisfaction. My expertise in change management and team leadership, coupled with a Six Sigma Green Belt and a Certified Change Management Professional (CCMP) certification, positions me to drive significant transformations. At Tesco, we leverage diverse perspectives to foster a culture of continuous improvement and excellence.

In my role as Head of Tesco Marketplace, I’ve had the end-to-end responsibility for the launch, ensuring our offer meets the evolving needs of our customers. My previous experience as Head of Transformation enabled the largest global implementation of Oracle HCM and the introduction of Whoosh, Tesco’s short lead time proposition. Collaborating with a dedicated team, we have set new benchmarks for Tesco’s £1bn Click&Collect business, underscoring my commitment to advancing our e-commerce strategy through innovative fulfilment solutions and outstanding leadership.

Pizza aficionado, with 13 years advertising experience and a genuine passion for creative marketing. My background is across client-side roles as well as in media, creative and partnership agencies. I’ve been lucky enough to work for some of the world’s most exciting brands in Back Market, Apple, Beats, Universal Pictures and Red Bull.

Octavie joined Mirakl in February 2021 as Chief of Staff to the CEO, and was appointed Vice President Mirakl Ads in January 2024. Prior to Mirakl, she worked for McKinsey & Company, notably as Senior Engagement Manager. Since 2021, Octavie Gosselin has contributed to Mirakl’s growth by participating in the advancement of its global strategy. She is now in charge of the development and management of Mirakl Ads, the only retail media solution optimized for both e-commerce and marketplaces that puts relevance and personalization at the heart of its strategy. Mirakl Ads maximizes monetization potential thanks to a flexible, intuitive platform that uses AI to enable advertisers to create automatic campaigns with all marketplace sellers becoming day-one advertisers.

Ash has over 20 years experience in the consumer goods sector and has spent the past 12 years working with global brands and marketplaces to help accelerate their growth online. From 2012-16 he helped build Groupon’s newly formed goods business to over $1bn GMV. Subsequently, as Rex Brown’s CEO he has been responsible for repositioning the business as an integrated E-commerce solutions business, servicing numerous high profile brands and clients such as Unilever, L’Oreal, GSK, Mattel, Coca Cola and Mars. More recently Ash has been leading the groups activities in social commerce with partners such a TikTok.

Ant Dawe, Senior eCommerce Manager for global parenting brand Lansinoh holds over a decade of experience in driving forward eCommerce marketplaces – specialising most recently in Amazon. Since relocating from his home time of Cape Town, Ant has worked in a number of digital roles across different industries, leading high profile brands to double-digit growth while optimising efficiencies and processes to drive further success.

Matt Hanrahan, Co-Founder of Reskinned, is passionate about creating a more sustainable clothing world. He’s been involved in consumer marketing and innovative technology development for more than twenty
years. From his wealth of in-depth knowledge of innovative tech.

Reskinned was founded. The company offers brands and their customers better ways to continue the lifecycle of their garments, an strives to develop smarter, more effective circular textile systems.

Experienced Digital Product Manager, with a proven track record of delivering eCommerce solutions and optimising user experience to increase conversion rates for online retailers by managing digital product roadmap from concept through to delivery. Worked for / with many top-tier organisations, including Carrefour, Santander, Chrysler, Livraria Cultura (Brazilian Bookstore), Corra, Lojas Riachuelo (Brazilian Fashion Retailer) and Cnova (Brazilian eCommerce). Currently, Global Head of Direct to Consumer at Nextbase the UK’s leading dash camera brand.

Georgia has been working in supply chain and logistics for the last 15 years helping retailers finesse the end customer experience through the art of fulfilment in the warehouse, in transit, online and in the store. With a background in multiple disciplines and several industries she is laser focused on impactful solutions that bring business critical value to both facilitate growth and streamline operations for the retailer.

Chris Turton is the founder of Ecommerce Intelligence, a full service amazon agency that focuses on manufacturers and brands. He has been selling on Amazon for 13 years and been involved in the Ecommerce space for nearly 20. Ecommerce Intelligence client list features multiple global brands in nearly every vertical, Chris and his team support over 55 sellers and handle millions in revenue across the channel for their clients.

Editor of ChannelX (formerly Tamebay). Looking to connect with Brands, Retailers, and Independent business owners selling on marketplace and social channels to share expertise, strategies and learnings.

A seasoned executive with 20+ years of success in forging digital growth pathways for established brands and emerging brands, having started his career spending over a decade at eBay during the period of hyper growth he transitioned into FMCG leading Digital units across Europe for both PepsiCo and Mars, Sean is now Managing Director UK and Ireland for Europe’s leading pet platform zooplus. His passion lies in unlocking exponential growth for organisations through innovative strategies, transformation initiatives using latest technology while empowering people to deliver and develop.

I have over 20 years’ senior executive experience delivering value and improved business performance for demanding retailers, brands and investor clients from diverse geographies. The rapidly evolving opportunities from digital transformation and innovation are hugely exciting, and I enjoy helping organisations unlock value and drive growth.

An established marketplace channel manager, Kora has worked in ecommerce and the digital space since 2008. Having played an active role in the digital landscape evolution over the years, Kora has a strong grasp of digital marketing and ecommerce strategies as well as back-end systems to build successful online stores. With the landscape shifting from brands concentrating on sales via their own ecommerce platforms to expanding their presence via marketplaces; and the marketplaces’ growth in volume and value added to the economy, Kora is keen to share her knowledge of best practices as well as tactical test scenarios to help marketplaces grow further.

Andrew joined the business in 2005 and was originally tasked with promoting the business to trade customers as well as exploring ecommerce selling opportunities.

The early 2000’s saw the explosion of the internet and Andrew proudly sold the company’s first product on eBay towards the end of 2005, the company’s first DTC sale. Seeking the opportunity, Andrew set up BuyDirect4U as the online trading name for the business in 2005 and forged a successful eBay business, soon selling on Amazon and other marketplaces, including internationally, before expanding to other direct to consumer websites such as Tesco, Homebase, Wilko & Next.

Andrew’s role as eCommerce Director encompasses both product sourcing and development as well as marketplace sales management & supporting the sale team’s online accounts, working closely across the wider marketing, finance & logistics teams

To maintain the growth of the eCommerce business, Andrew has been instrumental in building an experienced & knowledgeable Buying team. A team that continues to successfully bring exciting new products to homes across the UK and into the stores of our Retail Partners.

Koki is a Senior Business Development Manager at Rakuten, with extensive experience in cross-border e-commerce. He focuses on strategic development, empowering sellers in Europe and enhancing user experience on the Rakuten Ichiba Marketplace in Japan, broadening the platform’s global impact.

Marine is a Growth and Innovation Strategy Director at Manifesto Growth. She has over 15 years of experience working for a wide range of leading global brands such as McDonald’s, Mars and Nascar, in New York, Paris, Sao Paulo and London.

She has a passion for brands and strongly believes in their power to disrupt categories, invent the future and positively impact our society. She helps clients develop growth strategies, real-world propositions and experiences that engage consumers in the long term and drive value for businesses. She is the author of two reports on the role direct relationships with consumers can play in unlocking brand and enterprise growth.

Christopher has worked with technology for the last 5 years, helping organisations ensure efficient digital customer service meeting new SLA’s smoothing the customer journey, and reducing churn. Now, enabling organisations to increase revenue and market share by moving to a marketplace through Octopia’s technology and merchant proposition. Octopia also provides access to its seller base to current Marketplaces through integration, enabling sellers to access new sales channels with one-click.

Georgie is the Founder Novello Products and SISTIR.Novello is a company formed of two parts; ‘brands’ and ‘tech’.

The ‘brands’ side is home to consumer facing brands (including SISTIR) through which unique, personalised products are
offered DTC and via 3rd party platforms such as Amazon, Notonthehighstreet, Etsy and
Yumbles. The tech side is home to Novello’s systems which are at the core of their own
operations and power the brands across sales platforms.

Prior to Novello, Georgie held senior marketing and consulting roles within global media giants,
Disney and Hasbro. She had the privilege of growing and nurturing some of the world’s most
beloved brands including Disney Princess, Mickey Mouse, Toy Story and Monopoly.

The development of a brand and bringing it to life via creative marketing strategies and
compelling products, whilst ensuring the consumer remains at the heart of it, has always been a
passion of Georgie’s. She is now relishing the opportunity to draw upon her wealth of experience
and bring it to her own start up.

With around 20 years’ experience in eCommerce and logistics, Stephanie is passionate about driving product innovation to deliver customer-centric outcomes.

Her current role as Product Director at Blue Yonder is focused on developing their returns management strategy to revolutionise the way retailers and logistics providers process returns through the customer journey, driving performance and building loyalty.

To complement this Stephanie has a strong background in international logistics, go-to-market strategies and customer engagement, previously holding leadership roles at Shippit, SEKO Logistics and MetaPack Group.

Stephanie joined Blue Yonder as part of their acquisition of Doddle in November 2023.

Reece is a business development manager with over 7 years of experience in e-commerce and marketplaces, working with companies like B&Q, Ankorstore, JustEat, and consulting for Amazon sellers. Currently at B&Q, Reece drives strategic partnerships with major DIY and building material suppliers across the UK and Europe, supporting the company’s goals of expanding to 5 million SKUs and £1 billion in revenue. Reece also collaborates with the Kingfisher Group on growth initiatives, fostering successful marketplace partnerships.

As the Head of Corporate Relations at Tradebyte Software GmbH, I have more than six years of experience in leading strategic communication, project management, and leadership for the global collective of the movers and shakers of fashion retail and platform business. I have a Master of Arts degree in Germanistik and Theater- and Media Studies from FAU Erlangen-Nürnberg, and I am fluent in English and German.

My core competencies include public relations, social media, media relations, and event management, which I use to create and deliver engaging and impactful messages and stories that showcase Tradebyte’s vision, values, and achievements. I also manage the ECD channel on YouTube, where I provide exclusive insights, industry exchanges, and discussions with the top players in online retail. My mission is to connect, inspire, and empower the Tradebyte community and beyond, and to demonstrate that platform business is, and will forever be, people business.

George & his family started ILFD Group Ltd from his bedroom in 2006 and have since grown the business to a 18m+ Turnover with more than 6,000 SKUs. The business built the prominent costume brand I LOVE FANCY DRESS. The business dispatches over a million parcels annually and during peak processing around 25,000 orders a day. George has vast experience in selling across all of the major marketplaces and some of the up and coming ones like Shein,Temu and Tiktok as well as developing in house API projects to handle the vast order workflow. George also has an advanced level of Mandarin Chinese and spent 8 years on and off in mainland China developing the product ranges and studying the language and shopping habits. In 2022 and in the wake of Covid the business launched their own marketplace dedicated to ALL THINGS FUN! Cazaar.co.uk. To date the platform has 200 sellers and over a million products. They aim to create a niche and high performing shopping space for sellers with a track record for delivering quality products without creating a race to the bottom on pricing.

Lou Casados is the Vice President of Sales and Go-To-Market (GTM) at Getida, a leading company in Amazon FBA Revenue Recovery. With a passion for elevating sales organizations from good to exceptional, Lou brings a customer-centric approach to his role. His expertise lies in digital commerce SaaS and services, specifically catering to brands in the e-commerce space. At Getida, Lou is dedicated to scaling the most customer-centric GTM team in the industry, focusing on innovative revenue recovery solutions for Amazon sellers. His leadership in revenue and GTM strategies has positioned him as a valuable asset in the rapidly evolving world of digital commerce, where he continues to drive growth and success for brands navigating the complexities of online marketplaces.

David joined Kingfisher PLC in January 2022 and comes with over 14 years’ experience in the Marketplace and e-Commerce space in Europe and the UK, mainly in Electronics, DIY & Home Improvement. As Group Marketplace Director at Kingfisher, he is responsible for defining and leading the group marketplace strategy across its markets and empowering Kingfisher banners to define the best marketplace approach to succeed in each of their local markets.

Andrew is the UK Country Manager for Sendcloud responsible for the expansion into the UK market through both direct and partner channels. Andrew brings broad experience of the eCommerce market through his leadership roles at Volo Commerce and ShipStation and most recently as General Manager for Metapack, part of the Auctane group of companies.

Named as one of EY UK’s 50 Women to Watch in 2022, Marni is a passionate consumer marketeer and innovator with 23+ years of strong business results in Consumer Self Care. She has significant experience working in global, regional and local roles, managing extensive brand portfolios, developing brand positioning and strategy. Marni is a passionate creator and champion of physical and digital product pipelines, with experience in health tech. Impactful storytelling has allowed her to influence stakeholders up, down and across the business by getting people passionately interested in possibilities that can drive strong results. Working in a matrixed environment, as an action-oriented leader, Marni has relied heavily on strong partnerships across functions to get things done. Throughout her career, she has been deeply committed to coaching and development to bring out the best in her people and to creating a culture of inclusion to bring diverse perspectives into decision-making.

As the CEO of Trojan Electronics, I am at the forefront of driving transformative circular solutions within the electrical manufacturing and retail sector. Boasting over 15 years of experience, including a notable leadership role in steering growth across the Buy It Direct Group, I am deeply committed to advancing Trojan’s mission of reducing e-waste for retailers and manufacturers.

Founder of The Intelligent Brief, a creative technology platform focused on the earlier stages of the creative process. A senior marketing agency executive with 20+ years experience across brand design, digital marketing, consumer insight, innovation & marketing strategy, AI and web3 technology. In 2024 I’m looking to get back into triathlons after 2 years of being constantly injured! Loves mountains and learning to ski after many years snowboarding.

I have been working in the retail industry for almost 5 years. I have also worked in customer service roles as well as continual improvement roles in manufacturing and production. I thoroughly enjoy marketplace account management and I am always on the hunt to expand my knowledge on the fast growing industry.

Andy Stephen is Director of Monetisation UK at Criteo – his team provide retail media ad-tech and services to some of the UK’s largest retailers including Asda, Boots & Currys. With over 12 years industry experience, including at marketplace SaaS solution Mirakl, Andy is passionate about technology that enables enterprise businesses to launch & scale new business models.

Ranjit leads Product for Stripe in UK&I. He is responsible for Stripe’s regional product strategy and performance to ensure all of Stripe’s products across payments, revenue management and banking-as-a-service best fit the unique needs of users in UK&I. Ranjit has been in the payment and financial services industry for over 10 years and has previously worked in strategy consulting specializing in card issuing and consumer lending.

Ian Jindal is a consultant, publisher and advisor in eCommerce and multichannel retail. Ian cofounded and is Editor in Chief of InternetRetailing, providing insight and research for Europe’s etailers and multichannel retailers – www.internetretailing.net. To underpin the analysis Ian co-founded RetailX, researching performance in multichannel retail, brands and vendors. In 2015 we launched the UK Top500 ranking of retailers (IRUK) and in 2016 the first performance-based ranking of European’s retailers (IREU) – www.internetretailing.net/iruk and www.internetretailing.net/ireu. Ian’s retail clients include Selfridges, House of Fraser, Marks & Spencer, John Lewis, Asda, Couturelab, Waitrose, De Bijenkorf, Kering, Disney, IKEA, Walgreens Boots Alliance and VF Corporation (Timberland, The North Face, Vans etc). Previously Ian was Group eCommerce Director at Littlewoods Shop Direct, and Head of Online Operations at the BBC. Ian founded the European eCommerce Forum, is an Advisor to eCommerce Europe and authored the UK’s first MSc in Internet Retailing. Ian’s skills encompass technology (Chartered IT Professional, Chartered Fellow of the British Computer Society), marketing, commerce and finance (Chartered Accountant) and business-wide innovation.

Glen is an experienced marketplace operator, he co-founded and leads Plane & Simple, the UK-based marketplace for big & bulky building materials. Marketplaces have captured the dominant share of global online spend, the growth of which has been driven by specialist marketplaces. As the verticalization of online marketplaces continues to gather momentum, Glen has an inside take on how specialist marketplaces operate and drive value for both sellers and buyers.

Nicole has recently joined Adyen, a global financial technology platform of choice for leading enterprise businesses, as the UK Managing Director.