Experience AI: The AI Empowered Retailer

03 Jun 2026
Commerce AI Summit

AI and the Hands of the Retailer: AI to Attract and Convert 

How can I use AI to create better experiences for my customer?

This discussion will shine a light on the most innovative retailer-built AI solution - apps, site features, chatbots, and personalisation engines that deliver distinct experiences to the customer, with the business responsible for adoption, value proposition, and trading outcomes. This mirrors classic product and service development, with competitive differentiation and margin improvement at its heart.

30 minute Panel Discussion
30 minute Roundtable Session

Moderator
James Hirst
James Hirst, Founder - THE INTELLIGENT BRIEF
Speakers
Marcela Gutierrez
Marcela Gutierrez, Global Head of Digital Analytics and Optimisation - FOSSIL GROUP
Ben Liddell
Ben Liddell, General Manager UK - IMAGINO
Karthik Nagesh
Karthik Nagesh, Associate Director AI - TRIPADVISOR

Sponsored by:

Imagino