Amazon Made Me Do It: How Great Brands Win Attention, Trust and Loyalty in a One-Click World Across Every Channel That Matters

17 Jun 2026
2. Amazon Sellers

How do you show up on Amazon and still feel unmistakably you?
How do you win attention when customers are scrolling fast, switching faster, and expecting instant relevance?
How do you turn a first click into a customer who returns because they genuinely want to?
How do you grow on Amazon without flattening the brand you have  spent years building?
How do you make Amazon work seamlessly with your wider channels so every touchpoint reinforces the same brand story?
And how do you remain the brand people choose when choice is infinite and loyalty is hard-earned?

Chairperson
Chloë Thomas
Chloë Thomas, Podcast Host - ECOMMERCE MASTERPLAN
Speakers
Dima Riabenko
Dima Riabenko, E-commerce & Marketplace Manager - CHARLES BENTLEY