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Agenda – 2025

SustainabilityX
May 14th 2025
133 HOUNDSDITCH | LONDON
In partnership with

Internet RetailingRxi Logo White New

Retailing for Tomorrow: Cultivating Sustainable Practices Today

Register

Title Sponsor

Agenda

13.00 – 13.55

Registration & Lunch

13.55 – 14.00

Conference Chair Opening

14.00 – 14.30

Navigating Regulatory and Compliance Changes: Retail’s Path to Sustainable Leadership

The regulatory landscape around sustainability is rapidly evolving, with new compliance requirements and reporting standards reshaping how retailers operate. This panel will explore the latest policy changes, the implications for brands, and the steps companies need to take to stay ahead of regulation while leading the charge on sustainability.

  • How global and local regulations on carbon emissions, waste management, and ethical sourcing are affecting supply chains and supplier relationships
  • Exploring B Corp certification and other emerging regulatory frameworks that ensure companies meet high environmental and social standards
  • The increasing scrutiny on green claims by regulators and the legal implications of not complying with emerging anti-greenwashing laws

PANEL

Speakers

Victoria Coe
Victoria Coe
Victoria Coe
Founder & CEO
KINKIND

Victoria Coe

Founder & CEO, KINKIND

Natalie Deacon
Natalie Deacon
Natalie Deacon
Head of Purpose & Sustainability
AVON

Natalie Deacon

Head of Purpose & Sustainability, AVON

Natalie is a leader in corporate affairs, purpose, social impact and sustainability, with many years’ experience in delivering programmes, embedding change and championing positive impact.  Her experience includes climate, circularity, human rights, philanthropy, ESG reporting and B Corp, and she has been deeply involved in tackling gender inequality for many years.   In her current role, Natalie is responsible for overseeing delivery of Avon’s ambitious sustainability goals and for igniting Avon’s purpose throughout and beyond the organisation.

Emilia Matchett
Emilia Matchett
Emilia Matchett
Global Head of Sustainability
NO7 BEAUTY COMPANY / BOOTS

Emilia Matchett

Global Head of Sustainability, NO7 BEAUTY COMPANY / BOOTS

Zoe Dittmann
Zoe Dittmann
Zoe Dittmann
ESG Manager
HOLLAND & BARRETT

Zoe Dittmann

ESG Manager, HOLLAND & BARRETT

Zoe is currently ESG Manager at Holland & Barrett, where she supports the omnichannel retailer in effectively managing ESG risks and leveraging opportunities to drive the company purpose of making health and wellness a way of life for everyone. Zoe has worked in four different countries in her career, helping corporate and public sector entities make strategic decisions to generate sustainable value.

14.30 – 14.50

Keynote debrief discussion at roundtables

In-depth practitioner-chaired peer conversations (held under Chatham House Rule)

TABLE DISCUSSION

14.50 – 15.20

Circularity in Retail: Moving Beyond the Sale

As consumer attitudes shift and environmental concerns grow, circular economy initiatives are taking center stage in retail. This model is growing in appeal among environmentally conscious consumers. Retailers who implement circular economy practices can greatly improve their market reputation. This panel will explore how brands are extending product lifecycles through repair, resale, and recycling efforts, and how these initiatives are reshaping the industry.

  • The rise of re-commerce and repair services: new revenue streams and sustainability drivers.
  • Major brand initiatives toward circularity, such as Patagonia and IKEA’s focus on reuse and repair.
  • Leveraging sustainability as a competitive edge in tender processes: how brands are winning contracts by proving circularity commitments.

PANEL

Speakers

Robin Osterley
Robin Osterley
Robin Osterley
Chief Executive
CHARITY RETAIL ASSOCIATION

Robin Osterley

Chief Executive, CHARITY RETAIL ASSOCIATION

Robin Osterley is Chief Executive of the Charity Retail Association, the UK’s only trade organisation representing the interests of charity shops and their parent charities. He has extensive experience in membership associations, having previously spent 16 years as Chief Executive of Making Music, the UK’s leading association for amateur musical organisations, as well as a short time as Chief Executive of sports umbrella Supporters Direct. Alongside this management experience Robin has a longstanding background in lobbying and advocacy work, and he has been a representative on numerous Government and industry forums including the Music Business Forum and the board of ACEVO. He was also, with others, responsible for setting up the sector skills council for the creative and cultural industries, CCSkills.  

Robin’s 20 years in the third sector were preceded by a number of years in senior marketing positions in the computer industry, from which he escaped in 1993 to move into the arts. He also maintains a healthy extra-curricular interest in music, and thus has a slightly unusual combination of third sector management experience, commercial marketing acumen, and the ability to conduct a choir! He is married with two sons and two grown-up daughters, and lives in a cute village just outside Ware in Hertfordshire.

Chris Allen
Chris Allen
Chris Allen
UK Sustainability Leader
DECATHLON UK

Chris Allen

UK Sustainability Leader, DECATHLON UK

Alexis Cepeda Maule
Alexis Cepeda Maule
Alexis Cepeda Maule
Advisory Board Member
THE NOLD

Alexis Cepeda Maule

Advisory Board Member, THE NOLD

Alexis Cepeda Maule advises the CEO of Christy’s, the 174-year-old British homeware brand and is Interim CEO Advisor at The Board. Formerly Managing Director for Sustainable Women’s Brand Reformation in the UK and Europe, she led operations, international expansion, and established their UK office. Alexis serves on the Advisory Board of ReboundWear and The Nold and is an Ambassador for Retail Week’s Future Leaders program. Recognized as “Most Sustainable Women’s Clothing & Accessories Managing Director (London)” in 2022 and 2023, she was also a Black British Business Awards finalist and a speaker for Vogue Business on sustainability.

Previously, Alexis was Ad Interim Luxury Division Lead at NET-A-PORTER and MR PORTER in New York, managing €500m in global sales. At YOOX NET-A-PORTER (YNAP) GROUP, she oversaw strategy, marketing, and executive committee operations. Selected for the Financial Times 125 Senior Executive Forum, she joined YNAP after earning her MBA from Stanford, where she interned at Amazon and worked at an e-commerce startup in Shanghai.

Her earlier roles include Assistant Vice President at Credit Suisse, a White House Social Secretary intern, and analyst roles at Morgan Stanley. Alexis holds a BA from Harvard and was published in Drapers, Porter Magazine, and Oxford University Press, among others.

Laura Keay
Laura Keay
Laura Keay
Marketing Director & Board Member
THE FINE BEDDING COMPANY

Laura Keay

Marketing Director & Board Member, THE FINE BEDDING COMPANY

As Marketing Director at The Fine Bedding Company, Laura is responsible for building the brand portfolio across retail stores, the hospitality sector, and online, while also driving the company’s sustainability agenda forward. She has led the development of the direct-to-consumer channel through finebedding.co.uk and expanded distribution with online retail partners, establishing the company as one of the leading sustainable bedding brands in the UK. Laura is deeply committed to advancing the company’s sustainability goals and played a key role in securing B Corporation accreditation. Before her current role, Laura spent ten years at Kellogg’s UK and European headquarters, where she developed expertise in brand strategy and multi-channel campaign execution.

Moderator

Caroline Cartellieri
Caroline Cartellieri
Caroline Cartellieri
Director
C-SQUARED CONSULTING

Caroline Cartellieri

Director, C-SQUARED CONSULTING

Award-winning C-Suite Executive with 25+ years’ experience in digital transformation, marketing, strategy and technology in the retail, travel and digital health sectors.

Currently a non-Executive Director at Europ Assistance, Saffron Building Society, Asthma + Lung UK and the German School Association.

Founder of C-Squared Consulting, advising private equity owners and top management of leading hospitality and retail businesses on digital transformation. Clients to date include Terra Firma Capital Partners, Sun Capital Partners, Edyn Group Ltd, GLH Hotels Ltd, Dixons Carphone plc, Skype, 3i Group plc, and Notonthehighstreet Ltd.

Deep understanding of customer-first digital transformation, and how to link it to commercial objectives to create stakeholder value and drive meaningful transformation.

A frequent speaker at board level events on topics such as leveraging AI, board governance and women on boards.

A passionate advocate for sustainability with a keen interest in the environment, particularly clean air.

Keen mentor of start-ups in consumer/retail/property/health tech.

15.20 – 15.40

Keynote debrief discussion at roundtables

In-depth practitioner-chaired peer conversations (held under Chatham House Rule)

TABLE DISCUSSION

15.40 – 16.10

Decarbonising the Supply Chain: The Road to Net-Zero Retail

Retailers can do much to create a more sustainable supply chain – sourcing sustainable materials close-by, working with renewable energy, optimising logistics and thus CO2 emissions. Reducing carbon emissions is a pressing goal for retailers, but achieving net-zero requires collaboration across the entire supply chain. This session will cover how companies are partnering with suppliers, adopting electric vehicle fleets, and embracing transparency to meet stringent carbon reduction targets.

  • How retailers are working with suppliers to reduce emissions at every stage of the supply chain.
  • The role of transparency and data: improving visibility to set and meet science-based targets.

PANEL

Speakers

David Ville
David Ville
David Ville
Carbon & Environment Manager
CURRYS

David Ville

Carbon & Environment Manager, CURRYS

David is an experienced sustainability professional with well over a decade of experience delivering progress on sustainability. David is Carbon & Environment Manager at Currys plc, and works across our circularity and carbon activities as a group. 

David has formerly worked for companies including Whitbread, Thomas Cook and Radley Yeldar, leading the strategic approach to ESG, governance and reporting.

Kathryn Thomas
Kathryn Thomas
Kathryn Thomas
Head of Responsible Business
KINGFISHER

Kathryn Thomas

Head of Responsible Business, KINGFISHER

Sue Fairley
Sue Fairley
Sue Fairley
Head Of Sourcing, Sustainability & Quality
NEW LOOK

Sue Fairley

Head Of Sourcing, Sustainability & Quality, NEW LOOK

16.10 – 16.30

Keynote debrief discussion at roundtables

In-depth practitioner-chaired peer conversations (held under Chatham House Rule)

TABLE DISCUSSION

16.30 – 16.35

Closing Remarks

16.35 – 17.00

COFFEE, DRINKS & CANAPÉS

17.00

SPRING RETAIL FESTIVAL AWARDS

(please note this event requires a separate ticket for entry)