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CustomerX

Why Sponsor CustomerX 2026

Bring your team and showcase your products and solutions in an environment that feeds innovation, ideation and progression.

Whether you're looking to secure exhibition space, explore branded sponsorship or discuss a bespoke partnership, our team will work with you to align your objectives with the right level of participation.

Winning Share of Wallet Requires Winning Share of Life.

The boundaries between retail, leisure, hospitality, travel, and finance are fading. They move seamlessly from shopping to dining, from travelling to streaming, connecting every decision and every pound in their pocket to the moments that delight, solve, and inspire them.

This event is built for senior leaders who recognise a fundamental shift: winning share of wallet now requires winning share of life .

CustomerX is your opportunity to step out of the industry bubble and position your brand in front of buyers who are ready to adopt ideas, tools, models, and technologies proven elsewhere.

Sponsorship Opportunities

  • Exhibition Stands High-impact, organiser built light-box stands. Just bring your team – we handle everything else.
  • 1-2-1 Meetings Guaranteed meetings with qualified buyers – targeted, timed, and professionally arranged on your behalf.
  • Speaking Opportunities Shape the conversation. Be seen as a thought leader with a space in our keynote and panel discussions.
  • Knowledge Partner Your brand featured in a major RetailX report. Includes guaranteed downloads, full data, and editorial content.
  • Live Commerce Sponsor Take over the on-site podcast studio. Curate topics and co-host episodes with retailers and extend your reach pre- and post-event.
  • Commerce Bar At the centre of the CustomerX show floor sits the Commerce Bar -The beating heart of CustomerX.
  • Technology Discovery Trails Our curated VIP Discovery Trails guide pre-qualified VIP groups straight to the show floor’s most innovative stands.
  • Think Tanks CustomerX’s closed-door space to connect with senior leaders, focused on Commerce Media, Customer Experience, Commerce AI and Marketplaces.
  • Lounge Sponsor Sponsor 1 of 3 dedicated lounges - the definitive gathering point for decision-makers on the show floor. Available exclusively or split with a partner.
  • Podcast Live Sponsor Take over the on-site podcast studio. Curate topics and co-host episodes with retailers and extend your reach pre- and post-event.
  • Learning Labs 20 minute product demos or presentations on one of our four themed show floor theatres.

Through curated content, targeted networking, and branding programmes, show the real customer impact your technology, platform, or service delivers.

Build Your Profile

Develop Relationships

Grow existing relationships and build new ones, through multiple touchpoints and hospitality experiences.

Showcase Your Products

Showcase your products and solutions in a live environment, designed to spark innovation, accelerate ideas and move decisions forward.

Create Connections

Connect with multi-sector decision makers and win new business - powered by data-driven matchmaking.

Save Time and Money

Boost Your Brand Authority

Increase your visibility, gain credibility and boost your status through branding and association with the UK’s first multi-sector event.

Gather Insights

Gain insight into the plans, priorities, and commercial models shaping how D2C operators grow.

Meet Partners

Meet more potential partners in 2 days than you could visit in 6 months, with +60% of the audience at C-suite or Director level.

Who Attends CustomerX?

The Technology Ecosystem used by leaders with commercial intent to copy, collaborate, compete.

Put your brand in the spotlight and be seen by over 5,000 multi-sector decision-makers this October →

Engineered for opportunity. Built for impact. Our show floor is crafted to drive real ROI:

  • Purpose-built spaces for meaningful engagement
  • Integrated design to drive consistent traffic throughout
  • Bolstered brand awareness opportunities

Enquire about sponsorship

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A fantastic day, perfectly balanced between innovation, insight, and meaningful connections. The RetailX roundtables stood out, delivering highly relevant content and sparking great conversations.

RetailX events have been consistent in providing relevant content and networking opportunities to the retail industry. It's the right size event with specific tracks for the right job titles to bring real value to retailers, brands and tech solutions.