The Programme
From cross-sector collisions on the Supernova Stage to the tactical blueprints of the Learning Labs — discover the operating system that defines the programme.
Programme Overview →We use cookies to run this site and, with your consent, to measure traffic and improve marketing. Cookie Policy
London
CustomerX is THE event re-defining how industries connect, collaborate and compete for customer attention. Meet the people who make, move and grow markets — and shape the next chapter of commerce.
Meet the line-up
Senior leaders from across retail, brands and the platforms shaping commerce media.
Plan your day
Sessions, times and speakers — synced live from the event programme.
On the floor
From cross-sector collisions on the Supernova Stage to the tactical blueprints of the Learning Labs — discover the operating system that defines the programme.
Programme Overview →Guaranteed meetings with qualified buyers — targeted, timed and professionally arranged on your behalf.
Find out more →Across five main stages, four immersive workshops and a packed show floor, discover the strategies, partnerships and technologies driving the next decade of customer-centric growth.
Find out more →The experience
Hear from leaders shaping the future of retail media with fresh insights, success stories, and bold predictions.
Meet brands, retailers, agencies, and tech leaders — the people you want to work with, all under one roof.
This isn't your average conference. Expect a festival atmosphere, buzzing conversations, and takeaways you can use the very next day.
Join the brands, retailers and platforms shaping retail media — secure your place before passes sell out.
Partners
The organisations powering CustomerX 2026.
Partner with us
Flexible packages built around your goals — from category leadership to direct pipeline.
Own the stage. Keynotes, panels and content that position your brand as the category authority.
Be unmissable. High-visibility branding across the venue, programme and digital channels.
Fill the pipeline. Curated meetings, hosted sessions and qualified introductions with buyers.
In their words
I don't see where we sell as being either within four walls or a digital platform. Consumers may discover a brand on social media or in a store — there are so many entry points. How do you make sure you retain them through the journey?
I think every organisation needs to think about a new way of connecting to the new generation of customers.
A fantastic day, perfectly balanced between innovation, insight and meaningful connections. The roundtables stood out, delivering highly relevant content and sparking great conversations.
Programme updates, speaker announcements and early-bird passes — straight to your inbox.