External AI
AI in the hands of the customer: adapting to shoppers' new super-powers, agentic commerce and the discovery layer.
FormatConference theatre
AI in the hands of the customer: adapting to shoppers' new super-powers, agentic commerce and the discovery layer.
More tracks
The rest of the festival
Strategic AI
The AI-transformed enterprise: value creation, operating models and where the board is placing its bets.
Capability AI
The AI-powered organisation: operational efficiency, transformed teams and the processes that make it stick.
Experience AI
AI in the hands of the retailer: attract, convert and serve with agents, search and personalisation.
Sign up for the latest news
Stay in the loop
Programme updates, speaker announcements and early-bird passes — straight to your inbox.