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SustainabilityX – Previous Agenda

SustainabilityX
May 14th 2025
133 HOUNDSDITCH | LONDON
In partnership with

Internet Retailing 37a54c22 6557 4957 Ab5e 6215b5ecd6dc

Retailing for Tomorrow: Cultivating Sustainable Practices Today

Register

Title Sponsors

Agenda

13.00 – 14.00

Registration & Lunch

14.00 – 14.05

Conference Chair Opening

Speaker

Ian Jindal
Ian Jindal
Ian Jindal
Editor-in-Chief
INTERNETRETAILING & RETAILX

Ian Jindal

Editor-in-Chief, INTERNETRETAILING & RETAILX

14.05 – 14.35

BUSINESS CASE – Embrace Sustainability. Empower Retail: Understanding the business case for sustainability

In an era where consumer preferences are evolving, businesses face a pivotal question: How does sustainability intersect with success in the retail industry? Consumer values are dominating conversations, with increased demand for eco-friendly products and ethical practices shaping the retail landscape. At the same time, regulations and legislation around sustainable reporting are changing rapidly, leaving many confused as to what is required of them and how to achieve it. What impact is this having on your business and what is the subsequent business case for embedding sustainability? Join this conversation and leave with a clearer understanding as to whether your sustainability endeavours are a response to purpose driven consumers, or a pull from purposeful business executives – or perhaps it’s a bit of both? How do you know where you sit on that spectrum and why is it important to know this?

Speakers

Natalie Deacon
Natalie Deacon
Natalie Deacon
Head of Purpose and Sustainability
AVON

Natalie Deacon

Head of Purpose and Sustainability, AVON

Natalie leads Avon’s ambitious purpose sustainability agenda, from addressing the climate crisis through to tackling equality and inclusion. In this role Natalie is responsible for crating and implementing triple bottom line strategy across operations in Avon’s international markets, including decarbonisation, circularity, social impact and brand activism.

Natalie is a passionate advocate for Avon’s mission to create a better world for women, leading Avon’s core purpose to deliver positive social impact through support of women and the issues that matter to Avon’s communities. She is also responsible for communications across all aspects of Avon’s sustainability efforts, from corporate responsibility reporting through to engaging and inspiring our independent beauty entrepreneurs to embrace sustainability.

Natalie has over 20 years’ experience in PR and communications. She is known for her energy, determination to deliver, and combination of strategic thinking with can-do pragmatism.

Saasha Celestial-One
Saasha Celestial-One
Saasha Celestial-One
Co-Founder & COO
OLIO

Saasha Celestial-One

Co-Founder & COO, OLIO

Francesca Lascelles
Francesca Lascelles
Francesca Lascelles
Brand Partnership Manager
RESKINNED

Francesca Lascelles

Brand Partnership Manager, RESKINNED

Fred Lill
Fred Lill
Fred Lill
Owner & Director
LIL PACKAGING

Fred Lill

Owner & Director, LIL PACKAGING

Moderator

Clara Eisenberg
Clara Eisenberg
Clara Eisenberg
Interim general counsel
ZERO CARBON FORUM

Clara Eisenberg

Interim general counsel, ZERO CARBON FORUM

14.35 – 15.05

Keynote Debrief Discussion

In-depth practitioner-chaired peer conversations (held under Chatham House Rule) at round tables.

15.05 – 15.15

Refreshment Break & Visit the ‘Big Ideas’ Board

15.15 – 15.45

TRANSFORMATION – Mobilising for Sustainability: Effecting change to become a force for good

As we know, becoming a sustainable business is not the responsibility of one single department. Sustainability needs to be embedded across the entire organisation, requiring everyone from the board down to embrace and take responsibility, not just for climate change but for business change. Mobilising a business is not straightforward, especially when the path isn’t clear and it’s hard to know how to start. Many retailers worry that they are starting too late or too early – but is there a perfect time? During this discussion, speakers share the steps that they’ve taken to mobilise their brands to effect change, including stories of collaboration and innovation to become a force for good. We’ll discuss how new business models based on circular processes are generating new revenue streams, explore how speakers are addressing the end of life process for products, and redressing what has already been done in order to regenerate what has been lost.

Speakers

Julia Cove-Smith
Julia Cove-Smith
Julia Cove-Smith
Former CEO
EMMA BRIDGEWATER

Julia Cove-Smith

Former CEO, EMMA BRIDGEWATER

Alexis Cepeda Maule
Alexis Cepeda Maule
Alexis Cepeda Maule
Advisory Board Member
THE NOLD

Alexis Cepeda Maule

Advisory Board Member, THE NOLD

Joe Mountain
Joe Mountain
Joe Mountain
Sustainability Lead
N BROWN GROUP

Joe Mountain

Sustainability Lead, N BROWN GROUP

Tim Jones
Tim Jones
Tim Jones
Director of Marketing, Communications and Sustainability
DPD

Tim Jones

Director of Marketing, Communications and Sustainability, DPD

Moderator

Caroline Cartellieri
Caroline Cartellieri
Caroline Cartellieri
Director
C-SQUARED CONSULTING

Caroline Cartellieri

Director, C-SQUARED CONSULTING

Award-winning C-Suite Executive with 25+ years’ experience in digital transformation, marketing, strategy and technology in the retail, travel and digital health sectors.

Currently a non-Executive Director at Europ Assistance, Saffron Building Society, Asthma + Lung UK and the German School Association.

Founder of C-Squared Consulting, advising private equity owners and top management of leading hospitality and retail businesses on digital transformation. Clients to date include Terra Firma Capital Partners, Sun Capital Partners, Edyn Group Ltd, GLH Hotels Ltd, Dixons Carphone plc, Skype, 3i Group plc, and Notonthehighstreet Ltd.

Deep understanding of customer-first digital transformation, and how to link it to commercial objectives to create stakeholder value and drive meaningful transformation.

A frequent speaker at board level events on topics such as leveraging AI, board governance and women on boards.

A passionate advocate for sustainability with a keen interest in the environment, particularly clean air.

Keen mentor of start-ups in consumer/retail/property/health tech.

15.45 – 16.15

Keynote Debrief Discussion

In-depth practitioner-chaired peer conversations (held under Chatham House Rule) at round tables.

16.15 – 16.25

Refreshment Break & Visit the ‘Big Ideas’ Board

16.25 – 16.55

FUTURE FOCUS – Shaping forces for sustainability in the enterprise

In 2024, the retail sector continues to operate within a landscape heavily shaped by a mosaic of global and regional standards and legislations that significantly impact its strategic framework. Fueled by evolving consumer expectations, technological advancements, and a growing emphasis on sustainability, the retail industry faces a complex web of international standards aimed at ensuring product quality, safety, and fair trade practices. Furthermore, an increasing focus on data privacy and cybersecurity, along with shifting geopolitical dynamics, has spurred the implementation of comprehensive regulations that not only govern commerce but also influence supply chain management, market entry strategies, and cross-border trade agreements. This ever-evolving regulatory environment demands a proactive and adaptable approach from retailers to navigate the complexities and leverage opportunities while ensuring compliance and ethical practices in their global operations.

Speakers

Laura Keay
Laura Keay
Laura Keay
Head of Marketing and Ecommerce
FINE BEDDING COMPANY

Laura Keay

Head of Marketing and Ecommerce, FINE BEDDING COMPANY

As the Head of Marketing and E-commerce at The Fine Bedding Company, Laura has been instrumental in driving the growth of the company’s branded portfolio, improving health and wellbeing through a better night sleep. She has led the establishment of the direct-to-consumer channel through finebedding.co.uk and expanded online retail partner distribution, which has led to the company becoming one of the leading sustainable bedding brands in the UK. Laura is deeply committed to advancing the company’s sustainability agenda and is proud of her role in securing the company’s B Corporation accreditation. Prior to her current role, Laura spent ten years at Kellogg’s UK and European headquarters, where she led on brand strategy and multi-channel campaign execution.

Jade Snart
Jade Snart
Jade Snart
Senior Sustainability Manager
GEORGE AT ASDA

Jade Snart

Senior Sustainability Manager, GEORGE AT ASDA

Neil Bradford
Neil Bradford
Neil Bradford
Group Sustainability & Procurement Director
JD SPORTS

Neil Bradford

Group Sustainability & Procurement Director, JD SPORTS

Christopher Davis
Christopher Davis
Christopher Davis
Former International Sustainability, Activism & Communications Director (Natura & Co)
THE BODY SHOP INTERNATIONAL

Christopher Davis

Former International Sustainability, Activism & Communications Director (Natura & Co), THE BODY SHOP INTERNATIONAL

Moderator

Gursh Mendhir
Gursh Mendhir
Gursh Mendhir
Principle, Innovation
TRUE.GLOBAL

Gursh Mendhir

Principle, Innovation, TRUE.GLOBAL

16.55 – 17.25

Keynote Debrief Discussion

In-depth practitioner-chaired peer conversations (held under Chatham House Rule) at round tables.

17.25 – 17.30

Closing Summary

17.30

Networking, Afterparty & End of Day

Official Afterparty

17.00 – Networking Drinks | Spring Festival Exhibition

17.30 – Clay’s Bar | Virtual Shooting | 55 Moorgate London EC2R 6LL | RSVP Here

Sponsored by