Belonging by Design: When Members Pay Because They Choose To

17 Jun 2026
2. Membership

The strongest membership models aren't built on paywalls or exclusive access - they're built on purpose, identity and belonging. This panel examines how brands create relationships people voluntarily invest in: The Guardian's supporter model where readers pay despite free access, Marquee TV's specialist arts community, and retail membership brands that create genuine connection. Learn how purpose-driven positioning, clear audience focus and consistent value delivery create membership revenue that's resilient precisely because it's chosen, not forced.

Speakers
Helen Ward
Helen Ward, VP Growth - MARQUEE TV
Liz Wynn
Liz Wynn, Chief Supporter Revenue Officer - THE GUARDIAN
Jenny North
Jenny North, e-Commerce Director - RIVERFORD ORGANIC FARMERS