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Previous SubscriptionX Speakers

SubscriptionX II
October 9th 2024
133 Houndsditch | London
In partnership with
Internet Retailing Internet Retailing

The Executive Brief – Panel, Roundtable & Working Group Format

Register

Title Sponsor

Emily Bullman

Emily Bullman

Consumer VC Investor
JAMJAR INVESTMENTS

Timo Boldt

Timo Boldt

Founder
GOUSTO

Timo Boldt is the CEO and Founder of Gousto, the data-driven recipe box company with a vision to become the UK’s most-loved way to eat dinner. Since exchanging life in finance at the age of 26, to follow his passion for food, Timo’s determination has taken Gousto on an incredible journey to becoming a tech Unicorn and certified B Corporation™ in just 10 years. Timo was named EY’s Entrepreneur of the Year 2022 for his approach to developing technology, prioritising sustainability and building a people-first culture.

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Rebekah Brown

Rebekah Brown

Founder
MPOWDER

Founder of the award-winning MPowder, a co-created wholefood-led supplement range and community developed with medical doctors, naturopaths and expert practitioners. I trained as a creative planner and have scaled a number of creative agencies prior to this purpose-driven venture. I’m happiest bringing together good people, bringing to light great insights and delivering solutions that work.

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Charlie Bowes-Lyon

Charlie Bowes-Lyon

Co-Founder & CMO
WILD

Charlie Bowes-Lyon is a seasoned entrepreneur with a track record of founding and successfully exiting startups, including Climate Cups Ltd and Bowes Media Ltd. As a former Director at Hatch Group (now Nest Performance), he provided strategic consultancy to leadership teams of renowned London startups. Currently serving as the Co-Founder and CMO of Wild, Charlie is driving the company’s mission to eliminate single-use plastic from bathrooms with natural, refillable alternatives, earning recognition as the fastest growing UK startup over the last 3 years (according to the Times) and achieving significant sales and global impact.

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Lise Ann Brennan

Lise Ann Brennan

Director of Technology for Subscriptions
THE TELEGRAPH

Lise-Ann Brennan is the Director of Technology for the Telegraph’s subscriptions technology team. Since 2018, she has led strategic projects to enhance the subscription proposition, ensuring access to a platform that promotes freedom of speech. Lise-Ann drives innovation to deliver industry leading customer experiences. Exploring opportunities in the digital landscape her team continues to shape the future of subscription management, solidifying the Telegraph’s pioneering position.

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Charlotte Vlahavas

Charlotte Vlahavas

Global Head of Subscriber Onboarding & Engagement
The ECONOMIST

Passionate and energetic with substantial experience in growing subscriptions businesses, from developing activation and sales strategies, to driving sustainable growth with best-in-class retention and engagement experiences. Currently heading up early life subscriber engagement in the marketing team at The Economist.

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Margarida Vale

Margarida Vale

Subscription Marketing Manager
NESPRESSO

Margarida has over 9 years’ experience creating and executing marketing strategies for consumer-facing brands.

She started her career in Manchester, at an integrated digital agency managing in-house brands and driving the strategy for CRM channels, moving to London for a 360-marketing role within a cashback app brand.

With a background in Digital Marketing and Comms, she is now working for Nespresso as Subscription Marketing Manager focusing on acquiring and retaining new subscribers to Nespresso Plus, the brand’s subscription product.

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Richard Sale

Richard Sale

Business Development Director
PELOTON INTERACTIVE

An experienced commercial leader with expertise built up in the fitness industry. I am currently the Business Development Director at Peloton, where I lead the Strategic Partnership function for the UK Business. This centres around the challenge of expanding our product distribution through identifying new channels for member and revenue growth while maintaining efficient yield and margin.

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Nikki O Farrell

Nikki O Farrell

Co-Founder
KATKIN

Nikki is the CXO and Co-Founder of KatKin, the UK’s first fresh cat food brand. For uncompromising cat parents who want the best, KatKin goes hardcore for cat health: cutting the fluff, thinking fresh and channelling hardcore love into industry-wide change. One of Nikki’s many remits is leading KatKin’s local and offshore customer experience teams. Where she’s fostered a company-wide dedication to putting the customer and cat at the heart of everything KatKin does. 

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Fraser Doherty

Fraser Doherty

CEO & Co-Founder
BEER52, WINE52 & SUPERJAM

Fraser is the co-founder and CEO of Beer52; the world’s largest craft beer club and Wine52, the UK’s fastest-growing wine club.  Named by the Sunday Times as one of the UK’s fastest-growing startup companies, with over 2.5m customers to date and 100+ employees, the company also produces the world’s No. 1 craft beer magazine, Ferment. Importing beer from a new country each month, their members have enjoyed discovering the best craft beers and wines from South Africa, California, South America and all over Europe.  Fraser will share the lessons learned from this amazing adventure of taking their community on a journey of taste discovery around the world.

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Roshni Patel

Roshni Patel

Head of Ecommerce
WILD NUTRITION

A strategic and results-driven individual with over 14 years of diverse experience across digital strategy & execution, trading, P&L and budget management, digital & lifecycle marketing, eCommerce operations & customer service, platform migration and product management (UX/UI, CRO). Currently leading eCommerce/DTC at a PE backed subscription-led consumer goods brand in the health & wellness space. Previously led and developed a multi-site commercial digital function for a major brand and leading UK cultural institution, delivering commercial growth and brand engagement. Interested in supporting and developing SMEs through digital, margin and process optimisation. Experience with Shopify, JIRA, Asana, Hootsuite, Teradata, Mailchimp, Omniture, Tessitura, Google Analytics, Google Tag Manager, Google Optimise, Adwords, Lyris HQ & Figma.

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Gemma Mills

Gemma Mills

CEO & Founder
JOMO CLUB

Gemma Mills, Founder of JOMO Club, the UK’s alcohol-free spirit subscription and gift box has created an exclusive club dedicated to delivering the best tasting, highest quality alternatives to alcohol, right to the doors of those looking to cut back or abstain from alcohol. Following eight years in the corporate world, Gemma turned to the ritual of a G&T to divide the working day and evening during lockdown. Discovering there were over 500 non-alcoholic spirits available on the market, mostly undiscovered, she set out in 2021 to embrace a new challenge launching JOMO Club – cocktails, without the booze.

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Kristian Jacobs

Kristian Jacobs

Product Owner – Subscriptions
SPECSAVERS

Kris has been working in Technology and Business Change for 25 years. In the 8 years since joining Specsavers he has been the Technology lead in the journey to transform Specsavers subscription service, used by our 1.1 million subscribers, from a 30 year old bespoke, in-house legacy platform to a modern cloud based SaaS solution.

Away from work Kris and his family live on the south coast where he spends time with his young son, follows the (mis)fortunes of Southampton FC and drinks the occasional craft beer.

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Gyve Safavi

Gyve Safavi

Co-Founder & CEO
SURI

Gyve Safavi is the Co-Founder and CEO of SURI (tyrsuri.com) short for ‘Sustainable Rituals’, the brand is on a mission to create oral care products that help people live more sustainably; without compromising on quality, performance, or design. Its Sustainable Sonic Toothbrush launched in 2022 and has since won several consumer and industry accolades; being voted as The Independent’s BestBuy toothbrush, Fast Company’s Most Innovative FMCG brand of the year, Red Dot’s 2023 Design Award Winner, and also featured in publications such as Dazed, Monocle, FT, Wired, Wallpaper and more.

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Toby Winch

Toby Winch

Head of Growth
BOWER COLLECTIVE

With 13 years in FMCG and 6 years in ecommerce and DTC subscriptions, Toby oversees Growth at Bower Collective, an award-winning B Corp certified brand with a mission to eliminate plastic waste.  Since launch, the business has seen 230% YoY growth, with Toby leading on the optimization of their acquisition, retention, and lifetime value strategies. To date, Bower has prevented over 90,000 kgs of plastic waste from ending up in landfills and the natural environment—that’s the weight of 3 humpback whales!

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James Collingham

James Collingham

Director of Ecommerce
POOCH & MUTT

I have 17 years experience within the digital landscape, mainly within the DTC sector and have worked within corporate businesses such as Experian, through to the agency space at Tradedoubler, and then living the past 8 years brand side in companies as Protein World, Quidco and now Pooch & Mutt. 
 
I have a passion for technology and how this can enhance customer experience through the power of personalisation and multimedia marketing strategies in order to deliver both revenue growth and profit. Further to this, I’ve lived the world of online subscriptions for over 10 years and have led many brand strategies to deliver multi million pound profitable models.
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Tom Hurst

Tom Hurst

Head of Acquisition
CRAFT GIN CLUB

With over 10 years experience in the Ecom and D2C space, Tom has worked for and with a range of the UK’s top marketing agencies and D2C brands, helping to grow and scale brands’ customer database sizes and Ecom revenue through performance marketing channels. Tom is currently the Head of Acquisition at Craft Gin Club – the UK’s biggest gin subscription club.

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Remi Gabietaite

Remi Gabietaite

Head of Growth
KIT & KIN

I’m a marketing expert with more than 10 years experience creating and delivering omni-channel marketing strategies for complex products and services in fast-paced, dynamic environments. My background is in CRM and I’ve expanded my remit into a range of channels across retention, acquisition and conversion. I’m an expert project manager with extensive experience developing and driving efficiencies through processes. My mission is to bring teams together within the business to solve problems and drive commercial impact. I’m passionate about creating high-performing teams and developing aspiring leaders.

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Vineeta Anuj

Vineeta Anuj

Chief Marketing Officer
MINDFUL CHEF

Vineeta specialises in developing holistic customer experience across online and offline channels by bringing together insight, marketing strategy and commercial data. She’s a self-confessed foodie with over 17 years experience working for global Food and Drink brands. Vineeta started her career in marketing in Australia – with The Coffee Club, a global hospitality brand. In her time there she helped grow the business from a national franchise with 300 sites to a global franchise spanning across 6 countries with over 600 sites. Vineeta moved to London in 2014 and has worked in senior marketing roles for Costa Coffee, Odeon Cinemas and is now The Head of Customer for Mindful Chef – the UK’s highest rated recipe box brand who’ve delivered over 30 million meals.

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Tom Benn

Tom Benn

Head of Customer Acquisition
NAKED WINES

Tom heads up customer acquisition in the UK for Naked Wines, the world’s largest D2C online wine retailer. His team deploy investment across more than 15 channels crossing upper, middle and lower funnel, to recruit as many new customers to Naked as possible – and thereby transform more and more of the wine industry for the better.

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Amy Moring

Amy Moring

Co-Founder
HUNTER & GATHER FOODS

Amy is Co-founder and CEO of Hunter & Gather Foods, as well as a Forbes 30 under 30 alumni and lifelong coeliac. Hunter & Gather was set up with her partner to provide real food products that support a healthier lifestyle. The brand creates products, food and supplements which are always free from refined sugar, grains and seed oils. The brand takes inspiration from ancestral lifestyles and educates its tribe on ways to live better in the modern world. The brand is well known for its collagen products but also its range of better-for-you condiments.

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Lauren Duncan

Lauren Duncan

Head of eCommerce
PHILIP KINGSLEY

Lauren Duncan is an energetic leader in e-commerce, currently spearheading digital strategies and growth as the Head of Ecommerce at Philip Kingsley. With a background in digital marketing and customer behaviour, Lauren leverages over a decade of experience to drive transformative initiatives that elevate online presence whilst hitting commercial objectives. Her commitment to delivering exceptional online experiences aligns with Philip Kingsley’s dedication to empowering individuals through personalised hair care solutions.

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Hannah Jordaan

Hannah Jordaan

Head of Customer – IAG Loyalty Retails
AVIOS / WINE FLYER

Hannah Jordaan has more than 16 years with IAG Loyalty’s leading airline frequent flyer program and currency, Avios, leading and creating strategic partnerships within the retail and travel sectors. More recently Hann was one of the incubator members to develop IAG Loyalty Retails first D2C brand The Wine Flyer. Responsible for all selling channels, marketing, ecommerce and servicing channel operations and now focused on developing the growth aspirations for The Wine Flyers new subscription experience.

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Katie Searles

Katie Searles

Editor
INTERNETRETAILING

Katie Searles is Editor of InternetRetailing and DeliveryX and a B2B journalist who has covered topics including the last-mile, urban logistics, zero-emission trends and technology, as well as robotic innovations. Katie also worked as a broadcast journalist for radio stations covering the east coast of Scotland and BBC London. Additionally, she has chaired both in-person and virtual conferences.

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Chloe Palmer

Chloe Palmer

Senior Global DTC Experience Lead
TRIP

Chloe is the Senior Global DTC Experience Lead at TRIP, the fastest growing business in food and drink (Alantra Fast 50). TRIP exists to create calm in the everyday chaos, through next generation wellness products that care for your mental health. The business’ online store has seen up to 600% YoY growth, with Chloe playing a pivotal role in all things acquisition, retention and conversion over the past 3 years ago. TRIP is currently the #1 CBD brand globally, with 88% UK market share for drinks, and the 4th fastest growing company in the UK (Sunday Times 100). Chloe has spent the last decade working in the health and wellness space, and with TRIP has introduced millions of people to their first CBD experience, through plant powered products that taste as good as they make you feel.
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Marcus Cohen

Marcus Cohen

Head of Commercial
BUTTERNUT BOX

As Butternut has expanded, I’ve had the privilege of exploring various facets of the business, ranging from sales to pricing strategies. Over the past few years, my primary focus has been steering Butternut toward sustainable profitability. This transition has been challenging, particularly as we moved away from a “growth at all costs” mentality. Despite these challenges, we have achieved significant progress, particularly in the areas of customer retention and our unit economics. These strides have enhanced our business model and positioned us well for future success, reflecting a deep commitment to our customers and our long-term vision.

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Damian Koblintz

Damian Koblintz

Head of Growth
BLINK CAT FOOD