Agentic Commerce Decoded: Where Should Retailers and Brands Place Their Bets?

14 May 2026
3. Innovation & Technology
AI agents are beginning to shop, search and make decisions on behalf of consumers, ushering in the era of agentic commerce. This panel cuts through the hype to explore what agentic commerce really means for retail media today. We’ll unpack the technologies, data and capabilities businesses need to become “agent-ready”, examine the growing influence of major platforms, and discuss how brands and retailers can maintain customer trust as AI plays a bigger role in purchasing decisions.
Speakers
Mark James
Mark James, VP, Head of EMEA - PACVUE
Naomi Boonin
Naomi Boonin, Partner, Commerce Practice - WPP MEDIA

Sponsored by:

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