Charles Heal

With over 20 years experience working client side and on the agency side, Charles is Commercial Director for one of Europe’s leading Composable CX agencies, focused on creating compelling customer experiences for both Enterprise and Mid-market customers across EMEA. Some of his experiences including working at Amazon, eBay or with clients such as Helly Hansen, Berry Bros & Rudd, Nestle helping them grow by working through the development and implement of their vision.