CustomerX: Where Every Path to the Customer Collides

A new era of connected commerce is here. The customer is everywhere, always on, always connected. The smartest businesses don’t just compete for attention - they collaborate to win it.

Retail MediaX audience

Experience CustomerX

CustomerX isn’t another retail or marketing show - it’s the first event built for the new reality of commerce.

It brings together leaders from retail, media, fintech, travel, leisure, and technology - all shaping how brands engage, convert, and retain today’s connected consumer.

The silos are blurred, and success depends on how well industries connect, share data, and collaborate for mutual advantage. CustomerX is where that connection happens.

Across five main stages, four immersive workshops and a packed show floor, discover the strategies, partnerships, and technologies driving the next decade of customer-centric growth.

Learn what’s next. Meet who matters. Build what’s coming.

Conversations That Drive Business

Customer Data

Collection, analysis, activation, and collaborative sharing

Service Delivery

IT, hardware, devices that enable seamless cross-sector experiences

The Interface

Screens, devices, POS terminals, digital touchpoints that work together

Experience Design

The collaborative storytelling that creates emotional and commercial connection

Customer Service

 Support systems that protect and grow shared relationships

Vertical Expertise

 Product, supply chain, and operational excellence across sectors

Innovation Strategy

 Change management and collaborative competitive advantage

Lifetime Maximisation

Retention, remarketing, loyalty, subscriptions through partnership

Register Your Interest

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