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08:00
09:25
09:30
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A fast, punchy opening session followed by a deep-dive audience Q&A.
Bringing together the three dominant marketplace models, Retailer-Led, Platform-Led, and Peer-to-Peer, to explore where growth, innovation, and competitive edge will truly come from next- Building Trust at Scale - How marketplaces leverage customer trust, data and loyalty to drive sustained growth and differentiated experiences
- Operational Challenges - What are the biggest challenges of onboarding third-party sellers, managing logistics, and building tech infrastructure that scales across omnichannel, global, or community-driven environments?
- Profitability, Models & Market Positioning - How marketplaces refine fees, subscriptions, services, and category strategies to maximise profitability while supporting sellers
- Technology as the Growth Engine - The role of AI, analytics, and cloud infrastructure in enabling personalisation, category expansion, network effects, and marketplace ecosystem orchestration
10:35
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- Building agile, scalable operations to handle rapid growth across marketplaces
- Strengthening risk resilience by proactively managing supply-chain volatility, compliance changes, and platform policy shifts
- Using data-driven insights to anticipate market trends, optimize profitability, and future-proof your brand against emerging competitive threats
KEYNOTE
11:00
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Coffee, conversations, and connections. Use this time to meet partners, join your 1-2-1s, or simply recharge
12:00
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- How can brands operate efficiently and profitably across multiple marketplaces?
- How do brands align marketplace strategies while safeguarding brand integrity?
- Which pricing, attribution, and promotional strategies drive scalable marketplace growth?
12:40
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- What facts should premium and luxury brands consider when debating if and how to participate on value oriented marketplaces? How will this impact brand equity?
- What strategies can brands use to protect authenticity, pricing integrity and brand perception when entering ‘budget’ marketplaces?
- What are discount platforms doing to earn the trust of luxury brands and reconcile brand premiumisation with mass market reach?
13:00
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Networking continues over lunch - meet, connect, and exchange insights in a relaxed setting.
14:00
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- Building operational agility by streamlining fulfillment, inventory, and customer service workflows to handle rapid sales spikes without sacrificing experience or efficiency
- Leveraging data and automation to optimise forecasting, merchandising, and supply chain decisions, allowing teams to scale faster with fewer manual bottlenecks
- Adopting scalable tech infrastructure to support long-term growth while maintaining profitability and operational resilience
KEYNOTE
14:20
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- How can brands unify marketplaces, DTC, and retail for seamless commerce?
- Which operational and tech strategies optimize customer experience across channels?
- How do leading UK companies streamline processes while maintaining brand consistency?
15:00
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- Beyond sustainability targets - how do you build a circular model that actually generates new revenue?
- How can you integrate reuse/resale into your marketplace strategy without cannibalising new sales or undermining your brand?
- What data, systems and partnerships are required to scale circular commerce across platforms and marketplaces?
15:40
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- How will AI-driven operations shape marketplace growth over the next decade?
- What solutions address real-time data orchestration, fulfillment complexity, and personalization?
- How can predictive automation, inventory integration, and end-to-end tech create competitive advantage?
16:00
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A final chance to meet, mingle, and enjoy refreshments as we bring the day to a close
08:00
09:25
09:30
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You won’t want to miss this opening session, and interactive Q&A, bringing together Amazon UK, a leading D2C brand, and a Top 50 UK retailer to unpack how to grow with Amazon intelligently, exploring the most pressing issues from platform opportunity to brand control to omnichannel integration
- Unlocking Amazon’s Reach - How brands of all sizes can tap into Amazon UK’s scale, marketplace trends, and new growth levers across the UK and EU
- Control vs. Exposure - How can brands and retailers b expand on Amazon while protecting brand integrity, customer relationships, and pricing strategies?
- Operational & Strategic Alignment: What does it take to integrate Amazon into logistics, content, performance marketing, and cross-channel sales without diluting brand focus.
- Multi-Channel Synergy: How are major retailers successfully incorporating Amazon into a broader omnichannel strategy without cannibalising ecommerce, wholesale, or in-store revenue?
- Data, Insight & Measurement: How can Amazon analytics, shopper behaviour data, and attribution tools to inform product strategy, category expansion, and marketing ROI?
10:35
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- Leveraging keyword research, category positioning, and content optimization to ensure your products surface where shoppers are already searching
- Using enhanced brand content, winning imagery, and early review generation strategies to turn impressions into trust and trust into sales
- Activate Amazon Ads, deals, and off-Amazon marketing to fuel continued growth beyond launch
11:00
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Coffee, conversations, and connections. Use this time to meet partners, join your 1-2-1s, or simply recharge
12:00
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- What strategies can be put in place to ensure consistent brand messaging, packaging and pricing on a platform that often competes on lowest-cost options?
- Can brands still provide a first-rate service and build loyalty when Amazon controls customer communication and operations?
- What role do promotions, advertising, and content play in staying ahead of competitors
- What tools can be leveraged to measure success so sellers can respond and (if necessary) pivot quickly?
12:40
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- What kind of content, video, and images are working in an increasingly competitive and ‘noisy’ playing fields?
- How can the latest promotional and advertising strategies delight and drive awareness and conversion?
- How can you use storytelling as a strategic tool to differentiate your brand in a crowded marketplace – case study examples?
13:00
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Networking continues over lunch - meet, connect, and exchange insights in a relaxed setting.
14:00
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- How are customer demands evolving and honing your operational strategy accordingly?
- How can you leverage demand forecasting to minimise stockouts and overstock situations?
- Logistics and fulfillment – what are the options, does one size fit all?
- How can you ensure a more joined up operational framework for all growth channels?
14:20
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- What strategies can sellers employ to Identify the marketplaces that best aligns with specific category and customer bases?
- How can content, pricing, and inventory be coordinated for a unified multi-channel strategy?
- What role does data and automation play to ensure consistent brand performance worldwide?
15:00
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This session will explore top tips for:
- Forecasting demand and managing inventory for peak periods
- Optimising advertising spend and promotional campaigns
- Adopting risk management strategies for returns, penalties, and seasonal volatility
15:40
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- How will emerging technologies and rapidly evolving marketplace trends impact Amazon Sellers in the near future?
- What role will AI, automation, and analytics play in transforming seller strategies?
- What role will shifting customer expectations play in driving change?
- Top tips – in one sentence, what should UK retailers be doing to plan for the next phase of growth on Amazon and other marketplaces?
16:00
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A final chance to meet, mingle, and enjoy refreshments as we bring the day to a close
08:00
09:25
09:30
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Tune into this morning 3-Note Relay:
Three high-impact perspectives. One fast-moving session:
What works? What doesn’t? In this dynamic, multi-lens discussion, three very different brand types reveal how they’re cracking the code on TikTok, Instagram and emerging social commerce platforms, each bringing distinct challenges, playbooks and win. This session will roll straight into a fully interactive, no-limits Q&A with all our speakers for an immersive, conversation-driven experience- Scaling Social Commerce at Speed
- Pinpointing the Platforms that Truly Move the Needle
- Balancing Fast Wins with Long-Term Brand Power
10:35
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In this session, dive into how to make social commerce work end-to-end, not just a‘viral moment’
- What strategies can be leveraged to personalise social commerce experiences while boosting engagement and loyalty?
- How can you connect social campaigns seamlessly across platforms to create a complete end-to-end purchase journey?
- What techniques can you use to turn social interactions into measurable conversions beyond short-lived viral moments?
11:00
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Coffee, conversations, and connections. Use this time to meet partners, join your 1-2-1s, or simply recharge
12:00
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- What makes social content scroll-stopping and conversion-ready?
- How can brands repurpose content across Instagram, Snapchat and TikTok?
- Which creative strategies are driving measurable engagement and sales?
12:40
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- How can brands structure TikTok livestreams to maximize conversions?
- What tools and strategies help integrate shoppable video seamlessly into a social feed?
- Lessons to learn from ‘Livestream’ success
13:00
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Networking continues over lunch - meet, connect, and exchange insights in a relaxed setting.
14:00
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- How can retailers attribute social content to real sales, not just likes?
- What tools are most effective for scaling campaigns without wasting budget?
- Case-study deep dives: social commerce that pays
14:20
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- How do retailers turn fleeting trends into long-term growth?
- What strategies build engaged communities across TikTok, Instagram & Meta?
- What can challenger & legacy brands learn from each other?
15:00
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- How do you identify creators that truly resonate with your audience?
- What’s the ROI of long-term partnerships vs one-off TikTok campaigns?
- How do communities on TikTok or Instagram drive repeat purchase & loyalty?
PANEL
15:40
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- How can content be adapted without losing its viral edge across platforms?
- What types of narratives work best on TikTok vs Instagram vs Snapchat?
16:00
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A final chance to meet, mingle, and enjoy refreshments as we bring the day to a close