2026 Agenda

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09:30
  1. 65 mins

    A fast, punchy opening session followed by a deep-dive audience Q&A.

    Bringing together the three dominant marketplace models, Retailer-Led, Platform-Led, and Peer-to-Peer, to explore where growth, innovation, and competitive edge will truly come from next

    • Building Trust at Scale - How marketplaces leverage customer trust, data and loyalty to drive sustained growth and differentiated experiences
    • Operational Challenges   - What are the biggest challenges of onboarding third-party sellers, managing logistics, and building tech infrastructure that scales across omnichannel, global, or community-driven environments?
    • Profitability, Models & Market Positioning - How marketplaces refine fees, subscriptions, services, and category strategies to maximise profitability while supporting sellers
    • Technology as the Growth Engine - The role of AI, analytics, and cloud infrastructure in enabling personalisation, category expansion, network effects, and marketplace ecosystem orchestration

     

10:35
  1. 25 mins
    • Building agile, scalable operations to handle rapid growth across marketplaces
    • Strengthening risk resilience by proactively managing supply-chain volatility, compliance changes, and platform policy shifts
    • Using data-driven insights to anticipate market trends, optimize profitability, and future-proof your brand against emerging competitive threats

     

11:00
  1. 60 mins
    Coffee, conversations, and connections. Use this time to meet partners, join your 1-2-1s, or simply recharge
12:00
  1. 40 mins
    As Europe's ecommerce landscape continues to undergo flux and fragmentation, marketplaces are quickly becoming the fastest, most scalable route for brands to reach millions of online customers across geographical borders
12:40
  1. 20 mins
    • Beyond sustainability targets - how do you build a circular model that actually generates new revenue?
    • How can you integrate reuse/resale into your marketplace strategy without cannibalising new sales or undermining your brand?
    • Connecting the dots betqeen resale and new product growth and sales
13:00
  1. 60 mins
    Networking continues over lunch - meet, connect, and exchange insights in a relaxed setting.
14:00
  1. 20 mins
    • Building  operational agility by streamlining fulfillment, inventory, and customer service workflows to handle rapid sales spikes without sacrificing experience or efficiency
    • Leveraging  data and automation to optimise forecasting, merchandising, and supply chain decisions, allowing teams to scale faster with fewer manual bottlenecks
    • Adopting  scalable tech infrastructure to support long-term growth while maintaining profitability and operational resilience

     

14:20
  1. 40 mins

    When selling alongside numerous competitors, it can be challenging to maintain a strong and differentiated brand identity; products quality can fall into question, even reducing brand loyalty and increasing price sensitivity. What AI-driven personalisation strategies can be adopted to ensure that your brand stands out in increasingly competitive and crowded marketplaces?

     

    Sponsored by:
    pattern
15:00
  1. 40 mins
    • Building  operational agility by streamlining fulfillment, inventory, and customer service workflows to handle rapid sales spikes without sacrificing experience or efficiency
    • Leveraging  data and automation to optimise forecasting, merchandising, and supply chain decisions, allowing teams to scale faster with fewer manual bottlenecks
    • Adopting  scalable tech infrastructure to support long-term growth while maintaining profitability and operational resilience
16:00
  1. 60 mins
    A final chance to meet, mingle, and enjoy refreshments as we bring the day to a close
09:30
  1. 65 mins

    You won’t want to miss this opening session, and interactive Q&A,  bringing together Amazon UK, a leading D2C brand, and a Top 50 UK retailer to unpack how to grow with Amazon intelligently, exploring the most pressing issues  from platform opportunity to brand control to omnichannel integration

    • Unlocking Amazon’s Reach -  How brands of all sizes can tap into Amazon UK’s scale, marketplace trends, and new growth levers across the UK and EU
    • Control vs. Exposure - How can brands and retailers b expand on Amazon while protecting brand integrity, customer relationships, and pricing strategies?
    • Operational & Strategic Alignment: What does it take  to integrate Amazon into logistics, content, performance marketing, and cross-channel sales without diluting brand focus.
    • Multi-Channel Synergy: How are major retailers successfully incorporating Amazon into a broader omnichannel strategy without cannibalising ecommerce, wholesale, or in-store revenue?
    • Data, Insight & Measurement:  How can  Amazon analytics, shopper behaviour data, and attribution tools to inform product strategy, category expansion, and marketing ROI? 
10:35
  1. 25 mins
    • Leveraging keyword research, category positioning, and content optimization to ensure your products surface where shoppers are already searching
    • Using enhanced brand content, winning imagery, and early review generation strategies to turn impressions into trust and trust into sales
    • Activate Amazon Ads, deals, and off-Amazon marketing to fuel continued growth beyond launch 

     

11:00
  1. 60 mins
    Coffee, conversations, and connections. Use this time to meet partners, join your 1-2-1s, or simply recharge
12:00
  1. 40 mins
    • What are sellers doing to protect brand integrity, presentation, and customer - experience in an Amazon ecosystem optimised for speed, scale, and value?
    • What fulfilment, and operational strategies that support premium messaging and packaging standards in a highly competitive Buy Box environment?
    • What performance metrics and tools retailers use to improve Buy Box eligibility, protect momentum, and adapt quickly as marketplace dynamics shift? 

     

    Sponsored by:
    pattern
12:40
  1. 20 mins
    • What kind of content, video, and images are working in an increasingly competitive and ‘noisy’ playing fields? 
    • How can the latest promotional and advertising strategies delight and drive awareness and conversion?
    • How can you use storytelling as a strategic tool to differentiate your brand in a crowded marketplace – case study examples?
13:00
  1. 60 mins
    Networking continues over lunch - meet, connect, and exchange insights in a relaxed setting.
14:00
  1. 20 mins
    • How are customer demands evolving and honing your operational strategy accordingly? 
    • How can you leverage demand forecasting to  minimise stockouts and overstock situations?
    • Logistics and fulfillment – what are the options, does one size fit all? 
    • How can you ensure a more joined up operational framework for all growth channels?

     

14:20
  1. 40 mins
    • What strategies can sellers employ to Identify the marketplaces that best aligns with specific category and customer bases?
    • How can content, pricing, and inventory be coordinated for a unified multi-channel strategy?
    • Optimising performance – the good , the bad and the ugly! 

     

    Sponsored by:
    7leanrings
15:00
  1. 40 mins

    This session will explore top tips for:

    • Forecasting demand and managing inventory for peak periods
    • Optimising advertising spend and promotional campaigns
    • Adopting risk management strategies for returns, penalties, and seasonal volatility

     

15:40
  1. 20 mins
    • How will emerging technologies and rapidly evolving marketplace trends impact Amazon Sellers in the near future? 
    • What role will AI, automation, and analytics play in transforming seller strategies?
    • What role will shifting customer expectations play in driving change? 
    • Top tips – in one sentence, what should UK retailers be doing to plan for the next phase of growth on Amazon and other marketplaces? 
16:00
  1. 60 mins
    A final chance to meet, mingle, and enjoy refreshments as we bring the day to a close
09:30
  1. 65 mins

    Tune into this morning 3-Note Relay:

    Three high-impact perspectives. One fast-moving session: 

    What works? What doesn’t? In this dynamic, multi-lens discussion, three very different brand types reveal how they’re cracking the code on TikTok, Instagram and emerging social commerce platforms, each bringing distinct challenges, playbooks and win. This session will roll straight into a fully interactive, no-limits Q&A with all our speakers for an immersive, conversation-driven experience

    • Scaling Social Commerce at Speed
    • Pinpointing the Platforms that Truly Move the Needle
    • Balancing Fast Wins with Long-Term Brand Power

     

10:35
  1. 25 mins

    In this session, dive into how to make social commerce work end-to-end, not just a‘viral moment’

    • What strategies can be leveraged to personalise social commerce experiences while boosting engagement and loyalty?
    • How can you connect social campaigns seamlessly across platforms to create a complete end-to-end purchase journey?
    • What techniques can you use to turn social interactions into measurable conversions beyond short-lived viral moments?

     

11:00
  1. 60 mins
    Coffee, conversations, and connections. Use this time to meet partners, join your 1-2-1s, or simply recharge
12:00
  1. 40 mins
    • What makes social content scroll-stopping and conversion-ready?
    • How can brands repurpose content across Instagram, Snapchat and TikTok?
    • Which creative strategies are driving measurable engagement and sales?

     

12:40
  1. 20 mins
    • How can brands structure TikTok livestreams to maximize conversions?
    • What tools and strategies help integrate shoppable video seamlessly into a social feed?
    • Lessons to learn from ‘Livestream’ success
13:00
  1. 60 mins
    Networking continues over lunch - meet, connect, and exchange insights in a relaxed setting.
14:00
  1. 20 mins
    • How can retailers attribute social content to real sales, not just likes?
    • What tools are most effective for scaling campaigns without wasting budget?
    • Case-study deep dives: social commerce that pays
14:20
  1. 40 mins
    • How do retailers turn fleeting trends into long-term growth?
    • What strategies build engaged communities across TikTok, Instagram & Meta?
    • What can challenger & legacy brands learn from each other?

     

    Sponsored by:
    sommerce
15:00
  1. 40 mins
    • How do you identify creators that truly resonate with your audience?
    • What’s the ROI of long-term partnerships vs one-off TikTok campaigns?
    • How do communities on TikTok or Instagram drive repeat purchase & loyalty?

     

15:40
  1. 20 mins

    TikTok rewards authenticity, but what that looks like varies dramatically between legacy brands and those still defining themselves. Drawing on her experience leading TikTok launches for both a one-year-old brand and a (hot off the press!) ten-year-old brand, Sally Minto  unpacks what changes when brand maturity, target audiences, and business goals are worlds apart. This session goes beyond content to explore how brands must adapt their operating models, align internal stakeholders, navigate P&L realities, and define success on TikTok, offering practical, real-world lessons for brands launching at any stage

16:00
  1. 60 mins
    A final chance to meet, mingle, and enjoy refreshments as we bring the day to a close